Kaplan reviews

3.6

65% would recommend to a friend

(2,587 total reviews)

Andrew S. Rosen

76% approve of CEO

63% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Working with students at key points in their lives, networking with fun and interesting people, great opportunities to learn and hone skills such as public speaking, teaching, and consulative selling

Cons

Constant criticism, micro-managing to outrageous degrees, high expectations with little resources to execute, and very demanding

1.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Kaplan is a great place for someone to build a resume and learn what it takes to run a business from management to operations to marketing to sales. Plus you are helping students, many of whom you can relate to, achieve their educational and career goals (or so says the mission statement.)

Cons

You will be paid squat - i have friends who work less hours than I do (60+) and make twice as much (at least.) They promise huge bonuses that are impossible to achieve, but its the typical stick and carrot show. Management changes its mind on a daily basis. They seem to have no idea what it is they are truly wanting to do. Many of their judgements are based upon emotional reactions instead of solid decision making. Most decisions are based upon a budget that is poorly created and funded. Growth is expected to be over 10% YOY while the budget is cut 20% YOY. there is very little support from the home office and all the operation process and systems are a joke. They make work harder to do than it needs to be. I'm not adverse to hard work, but you shouldn't have to work so hard to actually just do your job!

1.0
May 2, 2021

A modern day titanic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company with good pay, benefits and focus on the customer. Key phrase is "USED TO BE"

Cons

Management, middle management and any new hires trained by current management are inept. The whole company has been gutted and replaced by favorites of executives who don't have the correct skills or business acumen for the position. I've worked at Kaplan for a long time and saw a sharp transition from successful business model focused on students to an unsuccessful strategy to move money from workers to csuite members (read salary cuts for workers while Csuite bonuses and salaries were resumed). Management doesn't value customers or workers.

Viewing 19 - 21 of 2,587 Reviews

Glassdoor has 2,793 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.