Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
2.0
Mar 23, 2015

Insincerity and Distrust Reign Supreme

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hotels are beautiful, many co-workers are wonderful, good intentions.

Cons

Lack of follow through, programs and initiatives not fully thought out before launched, lots of distrust particularly with Corporate and among managers -- culture creates this atmosphere. Southern hospitality is a veil for insincerity particularly in HR. Intent seems to keep people in line, add more and more protocols, more and more rules -- has a boomerang effect; people rebel and feel unsupported. Base salaries are horrendous esp when combined with the hours you are expected to give. Not a place for anyone with a life outside of Kessler -- must be willing to dedicate your life and soul to making someone else money. Health plan is ridiculous -- bare minimum to meet the federal regulations that most employees could not afford.

1.0
Aug 8, 2014

Worst job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a pro to be found.

Cons

Was given no clear leadership or feedback. When asked for directly the only feedback I received was that "I had nothing to worry about". Was fired out of the blue even though when I pressed for a reason I was told I had done nothing wrong. I was told by several people in and out of the hotel industry not to work for the Kessler family as their reputation was not great. I wish I had listened.

2.0
May 21, 2014

Okay with the capacity to be great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent properties. Benefits are decent. Departments function well individually. Given opportunity to make a decent living for myself in my department.

Cons

No cohesion. Upper management hands-off and ignorant to what is going on at their property. Extremely high turnover.

Viewing 10 - 12 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.