KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)
avatar

Chris Gorman

46% approve of CEO

42% positive business outlook

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews
3.0
Oct 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Growing company with opportunities available for younger professionals to act in areas of responsibility. Professional work environment with fair compensation.

Cons

Low staffing levels make maintaining higher levels of customer service difficult if not impossible at times. Managers often forces to engage in activities not requiring their level of experience.

4.0
Sep 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Good management and some good communication. Company allows room for training and ability to grow within the co. Products and services are not pushed to sell as much as trying to uncover clients needs.

Cons

Some heavy call nights which are more upsetting to clients that helpful. Also sometimes lack of communication between the back room and branches.

Viewing 91 - 93 of 97 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.