KeyBank reviews

3.6

58% would recommend to a friend

(609 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

Reviews by job title

609 reviews

Reviews about "Culture"

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3.0
Jan 15, 2024

Meh...

Recommend
CEO approval
Business Outlook

Pros

The people I work with are great.

Cons

Very outdated systems They jumped on the bandwagon of "relationship bank" without having anything in place to be a true relationship bank. A lot of hoops to jump through to process a variety of loans; very picky underwriters. Health insurance is a joke; better off being on welfare insurance Room for advancement outlook outside of Cleveland is bleak. They cater to/attract a lower income clientele - but always expect them to invest or open multiple accounts when the clients can barely keep $100 in their basic checking acct.

1.0
Dec 14, 2023

Lack of Support and Transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None identified during my tenure.

Cons

Lack of transparency, support, and masking of issues and bullying. Culture is not one of honesty or integrity. These

3.0
Dec 10, 2023

Likely to Merge

Recommend
CEO approval
Business Outlook

Pros

diversity & inclusion throughout company, opportunities for growth, commission available, clients are typically wonderful, some coworkers helpful & teamwork minded

Cons

extreme favoritism, very few part time positions, pressure to sell unnecessary accounts to elderly people, sales often stolen by other bankers, unhealthy competition, lack of support from company to new mothers, HR extremely difficult to get a hold of or get an answer from, be aware of FSA accounts you did not sign up for, unfair compensation for branch mangers & extreme lack of support, most of their "culture" is on paper/training materials only & isn't enacted

Viewing 136 - 138 of 609 Reviews

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