Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
3.0
Dec 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- great on boarding even whilst remote - enjoyable job if you like talking to people - high quality courses and reputable RTOs - diverse and inclusive culture - potential to earn good commission if you overachieve - pretty high quality and amount of leads from marketing - Keypath is a company with integrity and there is no issues with misleading students or applying high pressure sales tactics which is good - good collaboration across teams - targets are fair - not a call centre environment, there are kpis but if you hit your targets they aren’t scrutinised - company is really succeeding and is set to continue to grow - recession friendly role - there will always be a demand for online education - days are varied - you won’t be on the phone the whole day - great HR team with regular initiatives - Ryan (Australian CEO) and upper management are absolutely fantastic - very down to earth and personable - it appears they have a modern approach to remote work and plan to (hopefully) allow staff flexibility even after covid. This is a massive plus to me as I love working from home and find I actually get more done. - sometimes as an incentive you get to leave early on Friday’s

Cons

Only two things: 1. The base is a little low although this can be made up for with commissions if you smash your targets (which are reasonable) 2. Unfortunately a big detractor (would have given 5 stars if this wasn’t an issue): there is blatant favouritism from my manager towards a couple of select members of the team. This is evident from certain individuals getting shout outs and praise but others that perform well getting skipped, talking about social catch ups outside the work that other team members were not invited to and also responsiveness. I often do not get a response to questions/requests and have only had one proper coaching session with my manager and feedback on two calls whereas the other newer staff mentioned they received regular coaching and feedback on calls. I feel uncomfortable raising this as it may be unintentional bias and not something she is aware of. I will document and raise with HR if things escalate - which hopefully they won’t! Such a shame as other than this keypath is pretty perfect!

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Keypath Education Response
5y
Thank you for the very balanced comments. First, very glad overall your experience is positive and you noted so many positive comments about leadership, our culture, work from home environment, and performance . I do appreciate the honesty with the comments on favoritism which obviously we do believe there is any place for this, either real or perceived. While I know bringing up can be difficult, I would suggest you have a conversation with your leadership. We do not want anyone to feel that way and the best way to solve is to bring up directly. We want everyone to feel treated as equals! I wish you all the best and thanks again for bringing up areas of positive and a few areas for us to improve with your experience. Thanks Steve
5.0
Dec 21, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

great culture, flexible hours of working, great management

Cons

there are none so far

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Keypath Education Response
5y
Thank you for comments and very glad your time at Keypath has been so positive. Steve
5.0
Dec 20, 2020

Amazing Place

Recommend
CEO approval
Business Outlook

Pros

Amazing place to be included in. The company is growing quickly and has plenty of promotional opportunities. Management makes employees feel like they are a part of something that is helping people. The pay is very fair and the culture is the best part. I would highly recommend this company to anyone.

Cons

-no cons to working here

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Keypath Education Response
5y
Really appreciate the kind words. Yes the pace of growth can pose challenges to any company, but we really try not to forget who got us here....our people. Thanks Steve
Viewing 223 - 225 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.