Kin Insurance reviews

3.2

44% would recommend to a friend

(227 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

227 reviews
1.0
Jul 21, 2022

I wish more people spoke up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's still a small portion of kin that has great people. The benefits are also good.

Cons

-The advertise that they promote within but that is false as you rarely ever get to see anyone be promoted. The only people that did get promoted within are OGs who started back when kin had a handful of employees. The worst part is they hire from outside and have people who wanted the promotion, train the new hires. Again, this is across all departments as well. -Upper management doesn't care about anything but numbers and it's evident when people go to them and are quickly dismissed. -People are afraid to be honest. We have lattice reviews that go on every quarter, but people can't be open as the managers can read the reviews and quickly figure out who it is. Then there's another website they use that's supposed to also be anonymous, but we all suspect that it's not. -There's disrespect to certain departments such as CS. -When you volunteer to be part of a project you're put to do all the work and never get credit for it. This goes across all departments both on the sales and the tech side. -They put you to do work that is outside of your job description and you don't get compensated for it. If you even bring it up and ask for compensation for the extra work you get dismissed and get gaslighted into them saying they the opportunity is worth more and you should be grateful for even being considered. -A lot of people that did speak up for others are no longer with kin and its due to either them getting tired of speaking up without being hear or they got demoted or placed in a bogus made up role. -They waste money on useless things such as the "tacos" which is a platform that keeps track of how many taco emojis you receive. Not only do a handful of people use it, but that's money that could be going to people's pockets to keep them happy. -They did nothing to maintain loyal and caring employees. After speaking to people who have quit (all from different departments including uw,sales, cs, prod,etc) they all admitted to being undervalued and underpayed. -They claim to care about the culture but it all feels like it's just to claim that they're trying.

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Kin Insurance Response
3y
Thank you for sharing your feedback. We invite you to reach out to HR@kin.com to discuss any concerns.
1.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some nice people at Kin.

Cons

The business model does not work. I find it hard to believe that Kin will ever become profitable as a result. The work environment is quite toxic and "Managers" are overworked and as a result, literally don't respond when you reach out to them. The training is a train wreck. You are given so much to learn in back-to-back sessions, that it's literally impossible to retain because it's tremendous information overload. The trainers are snarky and seem exasperated that you can't possibly learn everything. I passed my licensing exams on the first try, however because the training is so extensive - with none of it being "actionable" in real time, it was impossible to have the needed information to pass onto the customer. The toxicity of management is palpable. It's a churn & burn culture and I feel sorry for people who have to work there and so glad after six months I realized it was all smoke & mirrors and found a good job.

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Kin Insurance Response
4y
We are sorry to hear about your experience. Employee experience and onboarding is very important to the success of our employees and we strive to create a positive work environment for everyone.
2.0
Mar 17, 2022

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to wear many hats and are exposed to many different business areas

Cons

The working environment is toxic and cutthroat. The directors want to take credit for projects that they didn’t work on, while finding ways to shift the blame for failed projects to others. VPs and directors that manage technical teams have little or no technical knowledge but refuse to trust the experts they hired . They look to hire white people with vision over minorities with demonstrable technical skills. They treat off shore engineers as disposable assets, so when a project fails because of their poor direction they can blame the engineers and remove them. Everyone thinks their project is the most important, but no one at the top has enough understanding to properly prioritize work and make sure that things are done correctly. There are a small number of people who do the actual work and many people who create roadblocks. This is leading to higher turnover and unsustainable teams.

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Kin Insurance Response
4y
Thank you for sharing your feedback, and we are sorry that this was your experience. We prioritize DE&I and strive to create a workplace that is inclusive and equitable for all.
Viewing 7 - 9 of 227 Reviews

Glassdoor has 236 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.