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Kinecta Federal Credit Union

Engaged Employer

Kinecta Federal Credit Union reviews

3.5

70% would recommend to a friend

(197 total reviews)
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Keith Sultemeier

79% approve of CEO

47% positive business outlook

Kinecta Federal Credit Union has an employee rating of 3.5 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kinecta Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

197 reviews
2.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Remote work (no matter if you hear otherwise, the company has adopted a 100% remote telecommuting policy) - Feel good that you work for a company dedicated to its members, they have a community approach which has served them well in the South Bay area over the years - Diverse workforce

Cons

They try to do well on the work/life balance, but that's not the case in reality. You have to fight for it on your own. Unfortunately, most people across the organization seem overworked and/or overstressed. The biggest con (and why I am now a former employee) is what happened in the Marketing team. In Mid-May, they hired a new CMO who seemed very promising at first. It appeared that he would value Kinecta as a credit union and the Marketing team as a group of solid professionals with vast knowledge, diverse backgrounds, tons of experience, handling over 200 projects (tickets) at any given time. I was wrong. He seemed to say that he valued the opinions of others but quickly realized that it was "his way or the highway." I've never experienced someone creating a chaotic work environment like this new CMO did. He added a lot of "busy" work for all of us (such as filling out endless spreadsheets daily instead of using the project management tool we had in place [at least until a new one was implemented], or using a PTO Outlook calendar with all of these additional housekeeping steps just for requesting a day off, or asking people to come into the office physically when everyone agreed to work remotely; or that we had to join the Zoom meetings 3-4 minutes in advance when he would keep us overtime in his meetings and he would almost never sign-in to a meeting on time. It was exhausting to keep up with these controlling rules), not focusing on tackling projects, building the team, or getting to know us as people. I realized that the rules he was imposing on the team were just rules to control us. He wasn't leading by example nor displaying the soft skills needed to be a good leader. I highly recommend looking up "leadership soft skills." He is missing: motivational skills, empathy, compassion, mentoring skills, emotional intelligence, to name a few. He prided himself on bringing in a few agencies. The answer to all of our problems seemed to be more agencies. While this is a good short-term solution, it didn't seem like he was interested in working hands-on or rebuilding a solid team. The new CMO lacks respect for others' time. I don't think he can listen actively. I remember on many, many occasions sharing with him the same information over and over and over. Still, he would act as if he heard it for the first time. As a marketer, I don't think that he is a strategic thinker. I don't even think he understands many of the marketing processes. With presumably so many years of experience, what did he bring to the table? Honestly, not much. It's very baffling that someone like this can rise to a chief-level position. The company lost many competent people because of the new CMO, such a loss for Kinecta. Overall, I would qualify him as a difficult person to work with. I don't regret leaving. There are so many other companies with incredible cultures and people who are a pleasure to work with. So why would I get myself stuck in a place with a toxic working environment, where the attitude when someone leaves is "well, everyone is replaceable." However, I regret that the info shared with HR doesn't seem to go anywhere. So this begs the question, is the CEO part of the problem as well?

1.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Growing company, Pay, Commute, Cantina, and Health Benefits

Cons

Where do I begin? First few weeks were great, as I was learning my new role and the company. The welcoming atmosphere stayed for a very short time in my department, but I can attest that it did remain from other departments I was able to work with. I saw the writing on the wall quickly about the Marketing department when I started to be overbearingly micromanaged and undercut by Sr. Management. I soon began to ask myself how could this be happening at my professional level of experience? Most of the team was and is great but Ondar Tarlow CMO brings much to be desired at Kinecta and the Marketing team. He's extremely controlling and wants everything his way. He pretends to want the team to provide input but he never adheres to or listens fully to the input provided. He has had some seasoned and junior team members which all seemed to provide a great foundation for a goal oriented, collaborative, and creatively productive team, but the CMO doesn't allow it thrive like other companies do or would. It is his show and no one else's. He will ask you to explain your project to the team or others but then continues to aggressively interrupt you by adding his words or details you still have not been able to bring forth due to his persistent rude and untimely interruptions. He even does this with partnering vendors. It's embarrassing and disturbing. He has to have the first and last word and the team just suffers in silence. Many of the team members sit quietly because most of them are afraid of his attacks if they speak their opinions. He's supercilious. His style of management doesn't allow the Kinecta Marketing team to flourish like they should as he is stifling to their growth and ownership of their projects. Major red flag came when notations of him saying numerous times that people are replaceable. Even outside departments echo these sentiments as they have heard them too. HR has stated he is going through management training but unfortunately there were never any consistent improvements. They would last a week or two and then it's seems as though he forgets everything he learned and reverts back to his old self - his real self. That was the last check for me and pushed me to leave. It is unfortunate that people have to uproot and change their lives and where they work because their Sr. Management leader doesn't care about the people who work for them but would rather just meet the financial needs of Kinecta at any cost. There have been many discussions with HR and the CEO concerning him. HR ultimately has to do whatever the CEO says so they are no help. If you choose to work at Kinecta be prepared for that. HR can't do anything so I suggest taking good notes, keeping detailed records and pursue outside help if you can. Oh, and here is the cherry on top, word got around the CMO resigned a few weeks ago citing family reasons and then recanted his resignation. Many current Kinecta employees inside and outside of the Marketing department have said he actually had demands he wanted Keith the CEO to adhere to in order for him to stay and he forced the CEO to tell his team he was leaving. Apparently, his demands were met and he is still with Kinecta causing chaos. The CMO makes it hard to enjoy Kinecta, your job and all the work you do for the company. Dread of daily interactions weighs heavy on everyone even the ones afraid to speak out to upper management about the matter. The department is riddle with overturn, leave of absences, and overworked unhappy team members. Work life balance is non - existent. In my time, other departments have voiced complaints about the CMO and a lot of them try to keep engagements to a minimal. It is so unfortunate that the work environment here is this toxic and people are being pushed out because they have zero help from within. Keith the CEO knows everything. HR knows everything. Employees, internal departments, vendors all have voiced their concerns about the CMO and yet he is still at Kinecta creating the same discord and chaos amongst his team. Great place to work? Laughable. Work for Kinecta at your own risk preferably in a department that is not Marketing.

1.0
Jan 6, 2022

Marketing applicants: PLEASE think twice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work (though leadership seems intent on a return to office)

Cons

Echoing other reviews, the recent exodus of Kinecta's marketing department is the result of unfathomably horrific leadership. Marketing employees (working through a pandemic, no less) have been subjected to the gamut of actively harmful workplace conditions: long hours, work overload, top-down decision making, closed feedback loops, stress, humiliation, the list goes on. Some of these issues seem to be chronic and perpetuated by middle management; however, the CMO hired on in 2021 brought things to a fever pitch. It was the initial opinion of many in the marketing department that he was hired to clean house, as he quickly made things so untenable that most marketing employees elected to leave Kinecta as immediately as possible, despite real costs to their careers, stability, and families. I genuinely fear for the well-being of those in the marketing department who have joined or stayed on and caution others to avoid it if possible. HR is well-versed in the reasons so many have quit in such a short period of time, but ultimately no actions are being taken by leadership to correct course. Given the costs of turnover and potential legal recourse they could face, one wonders why. That said, the CEO's oft-unhinged Friday memos don't exactly project an image of a competent or visionary leader. As an aside, please be aware that Kinecta HR pushes hard internally to maintain and manipulate its "Great Place to Work" rating. Most of the reviews I see on this website do not reflect my experience or the experiences of my colleagues across several departments.

Viewing 10 - 12 of 197 Reviews

Glassdoor has 202 Kinecta Federal Credit Union reviews submitted anonymously by Kinecta Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Kinecta Federal Credit Union is right for you.