Does Kitsap Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Kitsap Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kitsap Credit Union. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Kitsap Credit Union?

58% of Kitsap Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kitsap Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Kitsap Credit Union?

Member Specialist (4) , Financial Service Representative (2) , Manager (2) , Member Associate (2) , Teller (2)

What are the pros of working at Kitsap Credit Union according to real employee reviews?

"KCU hires friendly and hardworking individuals who are good people." ((in 7 reviews)); "Friendly and well paid with good benefits" ((in 5 reviews)); "Trust worthy employees, consistent trainings" ((in 3 reviews)); "The different teams at KCU that I work with are all collaborative and it is clear that we are all working towards one common goal of serving our members and one another well." ((in 2 reviews))

What are the top reviewed Kitsap Credit Union locations?

Bremerton , Port Orchard , Silverdale , Poulsbo , Seattle , Belfair , East Bremerton

Kitsap Credit Union reviews

3.3

58% would recommend to a friend

(51 total reviews)

Shawn Gilfedder

69% approve of CEO

55% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Kitsap Credit Union has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitsap Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

2.0

Mar 8, 2022

2 stars

Manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy change and challenge, both are constant. The people I work with directly are wonderful.

Cons

Poor communication between department managers and lack of accountability which makes it hard to stay motivated even when I want to do my best. I feel grossly underpaid and even though HR says they review wages regularly, I don’t believe there is integrity in that department. There is no transparency in how pay is determined, or what our pay scales even are, to keep them honest, fair, and accountable either.

Kitsap Credit Union Response

4y

We are disappointed to hear your experience doesn’t match the employee experience we strive for. Please know we are listening and care about your feedback. We'd like to know more about your concerns, feel free to reach out to talent@kitsapcu.org so we can learn more about your circumstances.

1.0

Jan 5, 2022

Just like the phone company

Employee

Recommend

CEO approval

Business Outlook

Pros

Offers fairly competitive pay for outside new hires.

Cons

Offers little to no advancement for internal employees and offers base pay only to internal promotions when they happen. No negotiations, while someone from the outside will get paid 10-20k more with the same education and skills. HR Department staff has been a revolving door for the past 5 years and new rules come with each new group that hardly fill a need. Just a new person wanting to do things the way it was done at their last job and then leaves, so that another new person can be hired for the position and change everything all over again. No faith in being able to talk to anyone in HR as there is no feeling of confidentiality or anything close to the safe feeling an employee should have when talking to someone in an HR department.

Kitsap Credit Union Response

4y

Thank you for taking the time to share your feedback with us. We work hard to invest in our people and compensate our team members for their hard work and accomplishments. We conduct periodic wage benchmarking to evaluate industry standards to stay as competitive as possible. We take a wholistic approach to total compensation, understanding that it includes salary, benefits, potential incentives, and more. We understand that change in critical departments such as Human Resources can be frustrating and take time to build trust. We strive to provide an environment where employees feel valued, challenged, and confident, which includes supporting and coaching both employees and managers to communicate effectively and solve problems directly and respectfully. KCU recognizes and respects all employee’s privacy and maintains confidentiality, limiting information to those who have a business need to know. Please know that we are listening and care about your feedback. We would like to know more about your concerns. Please reach out to your Manager, Human Resources, or any member of the Senior Leadership Team so that we can learn more about your concerns and address them effectively.

5.0

Nov 18, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Respect the culture and leadership. Friendly atmosphere, great opportunities, very supportive!

Cons

None that I can think of!

Kitsap Credit Union Response

4y

Thank you for taking the time to leave your positive feedback!

Viewing 22 - 24 of 51 Reviews

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Jobs at Kitsap Credit Union

Director, Payment Operations

Contact Center Lending Specialist

Assistant Branch Manager

Director, Learning & Development

Bremerton, WA

View job