Does Kitsap Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Kitsap Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kitsap Credit Union. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Kitsap Credit Union?

58% of Kitsap Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kitsap Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Kitsap Credit Union?

Member Specialist (4) , Financial Service Representative (2) , Manager (2) , Member Associate (2) , Teller (2)

What are the pros of working at Kitsap Credit Union according to real employee reviews?

"KCU hires friendly and hardworking individuals who are good people." ((in 7 reviews)); "Friendly and well paid with good benefits" ((in 5 reviews)); "Trust worthy employees, consistent trainings" ((in 3 reviews)); "The different teams at KCU that I work with are all collaborative and it is clear that we are all working towards one common goal of serving our members and one another well." ((in 2 reviews))

What are the top reviewed Kitsap Credit Union locations?

Bremerton , Port Orchard , Silverdale , Poulsbo , Seattle , Belfair , East Bremerton

Kitsap Credit Union reviews

3.3

58% would recommend to a friend

(51 total reviews)

Shawn Gilfedder

69% approve of CEO

55% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Kitsap Credit Union has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitsap Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

3.0

Nov 1, 2021

Just ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally the people that work there are nice and KCU is highly respected in the community.

Cons

Leadership has a lot of challenges and changes frequently. There isn't transparency and they really don't care about employees the way they say they do. There are employees who have been there for 15+ years and they bring on new people making more than the long standing employees. The Technology and websites are antiquated and they don't do a lot to show employee appreciation. Benefits are ok, but not compared to other credit unions that pay employee premiums. They say they are diverse, but look at leadership, they all look the same.

Kitsap Credit Union Response

4y

Thank you for taking the time to provide feedback about your experience at Kitsap Credit Union. We work hard to invest in our people and compensate our team members for their hard work and accomplishments. Kitsap Credit Union conducts periodic wage benchmarking to evaluate industry standards to remain as competitive as possible. We take a holistic approach to total compensation, understanding that it includes salary, benefits, potential incentives, and more. We strive to provide a positive, inclusive workplace and a sense of belonging for all employees. We value all of our current and former team members’ feedback and we would like to know more about your concerns. Please reach out to SocialMedia@KitsapCU.org to tell us more about your situation and how we can improve.

3.0

May 21, 2021

Great Starting Place

Member specialist

Recommend

CEO approval

Business Outlook

Pros

Kitsap credit union will help you build your resume.

Cons

Does not value growth. You will not be able to move up in the company without outside experience. High stress to push products to members.

Kitsap Credit Union Response

5y

It sounds like you're frustrated because you feel that you did not have the opportunity to develop as an employee during your time with us. Thank you for taking the time to share your feedback. As an organization we strive for continued growth. Our goal is to invest in our employees and we are continuing to look for more ways to provide internal opportunities to grow your career. We'd like to know more about your concerns, feel free to reach out to socialmedia@kitsapcu.org so we can learn more about your circumstances and learn how we can do better.

3.0

Feb 16, 2021

Great if you love money

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you love math this is your future.

Cons

Not for me very high pressure.

Kitsap Credit Union Response

5y

We are disappointed to hear that you experienced high pressure during your time with us. We understand that as we continue to grow and serve more members that at times the work volume may be higher than others. In order to maintain a healthy work-life balance we offer competitive paid time off so our employees can rest and recharge. We'd like to know more about your concerns, feel free to reach out to socialmedia@kitsapcu.org so we can learn more about your circumstances and learn how we can do better.

Viewing 25 - 27 of 51 Reviews

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Jobs at Kitsap Credit Union

Assistant Branch Manager

Contact Center Lending Specialist

Director, Payment Operations