Koalafi reviews

4.2

79% would recommend to a friend

(209 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

209 reviews
5.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

-Work/life balance is encouraged and supported -The product itself is amazing -Good benefits and compensation -Culture of growth, teamwork and transparency -No tyrannical leadership, churn and burn, or indifferent management issues like other RVA companies may have -Incredible support from leadership and opportunities for advancement -Frequent communication from leadership company-wide

Cons

-Koalafi is growing aggressively, which at times leads to some uncertainty and frequent changes, however, the leadership does a great job of keeping us updated on the goings-on so that we feel informed, valued and respected. -We used to get a gym membership reimbursement but don't anymore.

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Koalafi Response
2y
Thank you for taking the time to share your thoughts and experience while working at Koalafi! We are thrilled to hear you are having an extremely positive experience and leaning into our values as well. We would appreciate you continuing to share your thoughts as we will continue to ask, how can this be better.
1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Pet Friendly New Office Company Lunch

Cons

Once people in leadership roles started leaving the company went downhill.

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Koalafi Response
2y
Thank you for taking the time to provide your thoughts from your experience working with us as at Koalafi. We take fraud seriously, never dismissing any finding and ensuring that the victim of fraud is notified, and that any fraudulent transactions are removed from their credit bureau. Unfortunately, in some instances, the fraud is not identified until after a purchase has been made. In these cases, we will review the situation and often assume the loss to ensure that our merchant partners are made whole! This ensures our merchants can conduct their business with confidence in the process and Koalafi. Thank you for sharing your thoughts. Dave H, Chief Risk Officer
5.0
Jan 4, 2024

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Room to grow and develop - Working alongside talented individuals - Hybrid flexibility (In-office/work from home)

Cons

- The financing product that Koalafi offers can be tough to initially understand - Fast-paced environment may be too overbearing for some

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Koalafi Response
2y
Thank you for taking the time to share your thoughts as a Koalafi teammate! As an organization which encourages and values a growth mindset and continual learning, your feedback is appreciated. We will continue to focus on prioritization of what's most important to ensure there is safeguarded time for personal development. Please continue to share your thoughts and feedback as it enables us to inspect our practices, incorporate changes, and fuel a phenomenal culture!
Viewing 34 - 36 of 209 Reviews

Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.