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      Koalafi

      Engaged Employer

      Koalafi reviews

      4.2

      79% would recommend to a friend

      (209 total reviews)
      avatar

      Patrick Moore

      52% approve of CEO

      80% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.1

      Career opportunities

      4.0

      Diversity & inclusion

      Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      209 reviews
      2.0
      Sep 23, 2022

      Unstable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package is similar to Capital One. 4 weeks vacation, health dental and eye insurance.

      Cons

      The company is unstable. They are constantly moving people around as far as management and you never know who you’re going to get as your new manager. They just did a massive layoff of employees with no warning. Their model is transparency but aren’t transparent with their employees and aren’t transparent with their customers.

      avatar
      Koalafi Response
      3y
      Thank you for taking the time to provide your comments/feedback. We review every feedback submission to ensure we are continuously reviewing our offerings, products, culture, etc. to ensure we are always improving and learning. Appreciate your positive comments on Koalafi's comprehensive benefits. Ensuring our associates are well cared for is incredibly important. As you know, our corporate mission is to deliver financing for everyone that is easy to understand so that we are transparent while at the same time empowering businesses to provide essential goods to those who need them. We must be responsive to the needs of our business and make changes as appropriate while treating our associates in the most upfront, fair and thoughtful manner. If you would like to share any additional thoughts, please reach out. Thank you
      1.0
      Jun 22, 2022

      Inconsistent Job Policy Expectations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, okay benefits, hires within

      Cons

      Inconsistent, unorganized, poor executions, too many changes.

      avatar
      Koalafi Response
      4y
      Thank you for this feedback and to let you know that we take it very seriously. It is absolutely critical that our associates feel like they have the ability to help our customers, so I’d love to have a chance to address and correct your concerns. If you don’t mind, feel free to reach out to me directly. If you don’t feel comfortable with that approach, I know you can talk to our HR team as well. Thanks in advance for your help. Gene Burke, COO
      1.0
      Mar 17, 2022

      This job will run you down

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer paid time off.

      Cons

      This is a short term job for everyone involved, not a career. It's hard to take these high scoring reviews serious. They have continued to lower pay for sales every quarter for the past year. They constantly tinker with your pay and clearly show that they do not care for their employees. It's very difficult to sell a product that has a low approval rate compared to other LTO. Everyone is scared to speak their mind. Even if we did, you wouldn't listen. One person is holding this company back and everyone reading this review knows exactly who that is.

      avatar
      Koalafi Response
      4y
      Thank you for your feedback. We agree that a stable commission structure that offers unlimited upside, stability in key performance indicators, recognizes top performance and is highly competitive in the market is of the utmost importance. As a result, we have maintained consistent performance indicators across most of our “job families” for the past year while making adjustments to tiers on a quarterly basis at most. Many of our associates have enjoyed total compensation that is double and even triple what their expectation was prior to coming onboard. We also appreciate the significant product, user experience and process feedback from all of our salespeople - whether they are just joining the company with “fresh eyes” or if they have been with us for many years and enjoyed many promotions along the way. Thanks, Bill Walker, Chief Revenue Officer
      Viewing 13 - 15 of 209 Reviews
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      ReviewsKoalafi reviews

      Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.