Koalafi reviews

4.2

79% would recommend to a friend

(209 total reviews)
avatar

Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

209 reviews
1.0
Nov 24, 2021

Get in and Get out!

Recommend
CEO approval
Business Outlook

Pros

Great concept company as a full spectrum lender

Cons

Commission pay plan cuts were constant, territory reassignments, poor planning on upper management side

avatar
Koalafi Response
4y
Thank you for taking the time to provide feedback. We continually benchmark our pay structure to ensure we are paying at the top of the market along with territory assignments to ensure travel efficiency and relatively balanced opportunities for each of our field sales folks. Throughout this past year our field team has become 3x more efficient – partially as a result of ensuring balanced “territories” - and has enjoyed increasing financial/commission payments as a result!
1.0
Sep 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. It's a job.

Cons

Competition is brutal and West Creek is not competitive- dealing with retailers is not fun . Amazon and Affirm will dominate too much. Hours and pay. Much of the business is based on predatory lending to subprime audience- let that sink in as you try to sleep at night.

avatar
Koalafi Response
4y
Thank you for taking the time to post your feedback. Koalafi is proud to offer a single application for consumers and merchants to finance their needs at all levels of the credit spectrum and stages of a customer’s life. We pride ourselves on being the most transparent finance company in the industry as we ensure a customer’s understanding of our terms several different times throughout the apply process and also offer the most consumer-friendly terms from a price and returns perspective. We, of course, continue to monitor the competition and consumer preferences to ensure we are an integral part of our merchant partner’s growth plans. Bill W., Chief Revenue Officer
4.0
Jun 13, 2020

Wonderful Company To Work For Until Covid-19

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fast Paced - Good Culture - Innovative

Cons

Can't think of cons except for Work Life Balance.

avatar
Koalafi Response
6y
Thank you for taking the time to review and recommend West Creek. West Creek associates are committed to excellence and it shows in the exceptional contributions made to the organization each day. We recognize the value our associates bring and encourage all to leverage our comprehensive PTO and paid holidays so that each may rest and recharge as needed. Decisions made around staffing are never taken lightly. Messaging is crafted to reduce ambiguity and ensure consistency. We very much appreciate your feedback and we will continue in our focused efforts to maintain a positive company culture.
Viewing 19 - 21 of 209 Reviews

Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.