LaserAway reviews

2.9

45% would recommend to a friend

(1,233 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The nurses that I work with are amazing

Cons

Overworked underpaid Management treats you like trash

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LaserAway Response
2y
We are sorry to hear about this experience. Please reach out to our HR Team for any further concerns.
1.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a free treatment every month after 90 days of employment

Cons

RUN!!! I accepted this role and within the first week, I was ready to quit. I saw RED FLAGS 🚩 everywhere. Aside from the multiple Glassdoor reviews to run, I landed on their BBB (Better business bureau) rating and wow. It’s an F! Nationwide. With hundreds of unresolved complaints. Even Ideal Image has a B- The business practices are unethical, they have you run the clinic operations and all of the sales and medical staff, with a high personal sales goal and on top of that, work their business development by requiring 100 calls a day to harass customers from an internal lead system and maybe 1/100 picks up. The rest hang up or scream at you to remove from your call list. The metrics are ridiculous but you are mainly just haggling every current patient to buy more and UPSELL at every appointment. These clients are sick of it. The upper and executive management is terrible and they remind you in your 1:1 how “privileged” you are to work for Laseraway and how replaceable you are basically. The PCC’s make terrible pay and I took a huge pay cut with the salary promised that it would return on commissions and store bonuses. NOPE You and your team will be micromanaged every hour of every day. From sales tracking to shouting out every sale on slack, dials, dials, more tracking, clock in, clock out, after hours texts, emails upon emails, national sales calls daily. Ugh. It was exhausting and so not worth the pay. I’ve never left a job so fast in my 20 year sales and leadership career. Byeeeeeee

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LaserAway Response
2y
We appreciate your feedback and we are sorry you didn't enjoy your experience with LaserAway. Our in clinic roles are sales driven and we do have standards to metrics and KPI's. If you would like to further elaborate please reach out to the HR team.
1.0
Dec 20, 2023

TOXIC

Recommend
CEO approval
Business Outlook

Pros

They provide an entry into aesthetics

Cons

This company was founded on greed. Their clinicians are the work horses of the company and they provide them with low pay and no work-life balance. When I first joined LaserAway years ago, I truly believed in the brand and wanted to grow with them. After multiple promotions and seeing the back end of how management is run, I lost every bit of enthusiasm for this company. They will work you to no end and your mental health will not be a priority. It is truly sad how many talented/loyal employees have left this company because of their toxic business model and culture.

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LaserAway Response
2y
We appreciate your feedback and do apology you've had a negative experience, we are implementing a lot of changes in the business and maneuvering best practices. We wish you the best of luck in your future endeavors.
Viewing 52 - 54 of 1,233 Reviews

Glassdoor has 1,254 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.