LaserAway reviews

2.9

44% would recommend to a friend

(1,241 total reviews)
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Scott Heckmann

56% approve of CEO

48% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jan 21, 2025

Fun company

Recommend
CEO approval
Business Outlook

Pros

Helping Clients look their best and getting free treatments!

Cons

A bit to much estrogen, however, caring crew for the most part and was a good launching off point to polish my saying skills!

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LaserAway Response
1y
Thank you for sharing your positive experience with LaserAway! We’re thrilled to hear that you’ve enjoyed helping clients look and feel their best while also taking advantage of our employee perks. It’s also great to hear that you’ve found the team to be caring and that management has left a strong impression—particularly our NYC regional leadership! We appreciate your honesty regarding areas for improvement, and we’re always open to feedback as we continue to foster a supportive and inclusive environment for everyone. Thank you for being part of the team and contributing to our mission of empowering confidence in our clients.
3.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- free/heavily discounted services - aesthetically pleasing environment - clients are great

Cons

- policies and procedures are constantly changing - remote sales is given all the advantages in sales ecosystem, in clinic sales gets leftovers - commission/goals have changed by a 20k increase in the last year to hit higher commission percentage - extremely high turnover - senior management seems very out of touch with what it is actually like to work in clinic

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LaserAway Response
1y
Thank you for sharing your perspective. We understand that changes in policies and commission structures can impact the employee experience, and we’re always evaluating how to create a fair and rewarding environment for all sales teams. Our goal is to ensure both in-clinic and remote teams have opportunities to succeed while delivering exceptional service to our clients. We appreciate your feedback and will continue to explore ways to improve alignment between sales channels. If you have specific suggestions or concerns, we encourage you to connect with us at hrteam@laseraway.net.
5.0
Jan 17, 2025

Love The Free Treatments

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best perk about working at LaserAway is obviously the free treatments. Clear + Brilliant is my personal favorite—my skin is CHANGED and hyperpigmentation GONE! LaserAway is in a massive growth phase, and it's an exciting time to get involved. I've been here 5 years, and there have been so many changes as we grow.

Cons

As stated above, we're in a massive growth phase with a lot of changes - some are great, and some are definitely more challenging. It's a fast-paced environment and internal communication and infrastructure suffer because of this.

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LaserAway Response
1y
Thank you for sharing your experience! We love hearing how our treatments have made a positive impact, and we appreciate your dedication over the past five years. Growth comes with challenges, and we recognize the importance of improving communication and internal processes to better support our teams. Your feedback is valuable as we continue to evolve, and we’re committed to making LaserAway an even better place to work. If you have any additional insights, feel free to share with us at hrteam@laseraway.net.
Viewing 1033 - 1035 of 1,241 Reviews

Glassdoor has 1,262 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.