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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,100 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Jan 16, 2009

      If you are a lateral transfer, seek employment elsewhere.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are an entry-level employee, this would be a good place to begin your career. While there is constant upheaval in terms of staffing due to downsizing, the severance package is very good for those long-term employees who have been let go.

      Cons

      From my perspective, the department I work in is very poorly managed. The company's goals are all number-driven so decisions are made to the benefit short term goals of the specific department rather than toward the long term viability of the company. There is no support which makes it difficult to complete your job tasks and while training used to be very good, that is no longer true. Every year the primary goal appears to be to cut costs. There is constant downsizing and then hiring of inexperienced employees as the new employees cost less. The workplace is chaotic and getting the equipment necessary to do the job is next to impossible. No local manager appears to have the authority to make any decision.

      3.0
      Jan 16, 2009

      Dedicated employees but youth movement under way; Change is constant.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The senior management team is relatively young but very bright and aggressive. They have a philosophy of taking no prisoners - live up to my expectations, unreasonable or not, or be fired. Liberty is full of good-hearted people. Many unhappy employees stay with the company because of their relationships with coworkers. Pay is satisfactory; you won't get rich unless you are in senior management. Benefits are satisfactory. For a long time, the company seemed to be a stable and secure employer; then they laid me off after 20 years.

      Cons

      Due to the highly competitive nature of the industry, change is constant. Expect a major reorganization or acquisition every few years. The company has continually shifted costs of benefits (such as health insurance) to employees. There is a social class structure; managers often look down on staff, and professional workers often look down on admin staff. The recent layoffs appear to be disproportionately eliminating older, more experienced employees.

      4.0
      Jan 14, 2009

      Great Company for the Long-haul

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Liberty is a large stable company that thinks long term not just short term. Will never make a lot of money, but will always be paid adequately and make a decent living. Managers for the most part try to help develop employees if they want to.

      Cons

      Too much gossip and office politics. Some managers only think of short term solutions, not what is best for the long term. Too many employees do too much complaining and not enough work. There are also a lot of people who have been there a long time and have a hard time changing with the times. A lot of people do not want to learn or grow, they just want things handed to them, or get paid lots of money for not doing any work.

      Viewing 10033 - 10035 of 10,100 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,384 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.