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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Oct 30, 2018

Squeezing Every Drop

Recommend
CEO approval
Business Outlook

Pros

Some workplace flexibility, depends on department.

Cons

- Below average pay. - Office location in Boston is very inconvenient. More then 1/3 of the devs live in the suburbs/NH and the commutes are insane. - Benefits are mediocre, you basically don't have insurance. - Toxic management environment. Top down solutions, management pitting team members against each other. Requests to "volunteer" to work extra hours and put in extra effort. Threats of being laid off. - Hard to get promoted.

2.0
Oct 5, 2018

Reorganization disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, paycheck, 401k, pension

Cons

Subpar health insurance, office perks are lacking (spoons and forks on every floor? nahhh), pay is not keeping up with the Seattle area

3.0
Jul 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Company itself is decent, there are a lot of good departments. Some locations are run better than others.

Cons

Overload with more claims than you can possibly manage in a day, penalize for using OT (which leads to co workers not claiming OT they are working and managers look the other way), poor work/life balance, super high turnover, nearly impossible metrics, and highly skilled employees are not being promoted despite managers using them for resources constantly. Managers spend too much time away from their desk and their team. Morale is ignored.

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Liberty Mutual Insurance Response
7y
We value our employees and strive to provide appropriate work/life balance. If you ever feel like your time is not being distributed optimally, please consult your manager for assistance. Your feedback helps make sure we address work distribution issues.
Viewing 211 - 213 of 10,111 Reviews

Glassdoor has 11,396 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.