Lids reviews

3.3

53% would recommend to a friend

(1,418 total reviews)

Robert J. Dennis

62% approve of CEO

45% positive business outlook

Lids has an employee rating of 3.3 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lids employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 15, 2013

Long-time member of management team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, great product, awesome culture

Cons

on your feet all day...and I mean ALL DAY

1.0
Feb 25, 2013
Recommend
CEO approval
Business Outlook

Pros

a 40% discount on merchandise. Thats about it.

Cons

My division was acquired by Hatworld/Lids in 2010 which included the SIOPA Clubhouse Shops in NYC. About 4 months after the acquisition I was promoted to Assistant Manager. In that time I have met arrogant, lazy and incompetent District and Regional Managers and even a couple of arrogant, lazy and incompetent Store Managers. In that time, Gensesco has managed to terminate or forced good Store and Assistant Managers from SIOPA/Sports Avenue and from the company. I believe that this is a system wide policy as I have spoken to other former Managers from Sports Ave and they all were forced out by District Managers in the same manner. Audits and inventory controls are a joke. Their receiving procedures are terrible, as the system often times double receives PO documents and your On Hand numbers are always off by ridiculous amounts. There is absolutely NO warehouse accountability as jerseys and hats often times arrive to the shop dirty, and I can set my clock by how many times we receive merchandise that is from teams other than the team we are selling. I have worked as an Assistant Manager for almost 2 years and have only gotten one raise, given to me the day I was promoted. District Managers make you push multiple items and a Club Card that you have to pay for. YES, PAY FOR. Most smart retailers offer their cards for free and for an indefinite amount of time. Genesco shops offer a minimal discount for a annual fee, and the savings dont really add up. They push these cards more than merchandise! No matter how hard you work, you are not considered productive if you are not making budget, and everything that is wrong with the stores are placed directly on the shoulders of Assistant Managers. Their hiring practices are absurd, as they always look to outside the company to promote and they generally tend to hire young, lazy, incompetent kids at Associate level, who are just as fake as Upper Management is.

2.0
Feb 21, 2013

Former Longtime Store Manager

Recommend
CEO approval
Business Outlook

Pros

Decent insurance and PTO for full time employees. Mostly good products at fair market prices. The extras you are expected to sell are useful to the customers, not scams. Good environment to learn retail. Great auditors/ LP dept.

Cons

Too much turnover at all levels. Embroidery is too labor intensive when the machine is not working properly, which happens quite often. Tendency over time to add to duties and expectations without a realistic view of how these additions can be accomplished. Hit or miss District Managers (some are very good, supportive and knowledgeable; others are more interested in CYA.) Tendency to enact change for the sake of change, rather than to improve the business.

Viewing 1369 - 1371 of 1,418 Reviews

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