Is LifeStance Health a good company to work for?

LifeStance Health has an overall rating of 3.2 out of 5, based on over 1,152 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 48% of employees would recommend working at LifeStance Health to a friend and 50% have a positive outlook for the business. The best reviews about LifeStance Health have been left by employees working as Licensed Clinical Social Worker LCSW , Mental Health Counselor and Counselor .

Does LifeStance Health pay their employees well?

According to anonymously submitted Glassdoor reviews, LifeStance Health employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at LifeStance Health. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LifeStance Health?

48% of LifeStance Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LifeStance Health 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LifeStance Health?

Therapist (223) , PMHNP-BC (33) , Intake Coordinator (32) , Front Office Coordinator (29) , Psychotherapist (28) , Psychiatric Nurse Practitioner (21) , Psychiatrist (20) , Licensed Professional Counselor (18) , Psychologist (18) , Mental Health Clinician (17) , Mental Health Counselor (17) , Mental Health Therapist (17) , Clinician (15) , Practice Coordinator (15) , Counselor (14)

What are the pros of working at LifeStance Health according to real employee reviews?

"Good Benefits and quick to promote" ((in 44 reviews)); "Being able to work from home." ((in 38 reviews)); "Remote work Coworkers are great" ((in 38 reviews)); "Flexible schedule is appreciated and valued." ((in 35 reviews)); "My team is great and retention so far is decent." ((in 26 reviews))

What are the cons of working at LifeStance Health according to real employee reviews?

"Low Pay and not responsive to employees" ((in 78 reviews)); "Poor management leads to client frustration." ((in 52 reviews)); "no PTO or paid holidays currently its fee for service so nothing outside of seeing patients is paid for fully licensed therapists" ((in 32 reviews)); "As a therapist I am constantly encouraging clients to use their time off and help them work towards work" ((in 30 reviews)); "Disorganized and poor communication." ((in 25 reviews))

What are employees saying about LifeStance Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LifeStance Health layoffs and their outlook for job security at LifeStance Health in 2026.

What are the top reviewed LifeStance Health locations?

New York , Denver , Boston , Atlanta , Chicago , Portland , San Diego , Philadelphia , Naperville , Los Angeles , Fort Collins , Dallas , Columbus , Seattle , Richmond , Milwaukee , Scottsdale , Houston , San Francisco , Colorado Springs , Orlando , Lexington-Fayette , Phoenix , Eugene , Charleston , Oklahoma City , Beachwood , Manchester , Nashua , Loveland

LifeStance Health reviews

3.2

48% would recommend to a friend

(1,120 total reviews)

David Bourdon

49% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews

2.0

Mar 23, 2023

Don’t Recommend if you have Values

Front office coordinator

Recommend

CEO approval

Business Outlook

Pros

The relationships I gained with providers were valuable, I genuinely liked many of my colleagues and supervisors.

Cons

-Shady and borderline unethical billing practices that I was made to enforce (e.g., making clients put in a credit card in order to make appointments, then auto-charging clients for >$100 before insurance paid). -Was hired on as a receptionist, but the job turned into a call center position by the time I left. -Lower mgmt is kind and understanding, but upper management is horrific. Blamed issues on us instead of actually fixing them. -Since issues in other departments were never fixed, time spent on phones meant time being screamed at for the mistakes of other individuals in the company. -Constantly changing policies and guidelines. Our expected duties and responses to client issues were altered by management on a literal weekly basis.

LifeStance Health Response

3y

Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.

2.0

Mar 18, 2023

The negatives outweigh any positives.

Psychiatric mental health nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

I work with a great group of people and having the ability to make my own schedule. There's a lot of flexibility

Cons

Everything else. They're not transparent in their billing. I can't seem to get actual information on how patient is paying and what Lifestance is charging for cash paying and financially assisted patients. I just found out I am seeing several patients for 10 to $15 per appointment due to arrangements made by billing . They give people breaks but the provider is not in the decision making loop . The EHR platform is horrible and something goes wrong several times a week. When you're trying to get work done, having your system go down really makes your job difficult. Life stance purchased this well running private clinic and is turning it into a corporate nightmare. Company is hell bent on expansion when they do not have the administrative staff to support it. Administrative services for providers and clinicians has dramatically decreased and more is falling on us. It takes longer to get things done which can result in loss of income because you can't see as many patients. But they still take their percentage of fees. If you complain and make noise they'll target you to get you out.

LifeStance Health Response

3y

Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com.

1.0

Apr 7, 2024

Bad Pay time off and work advancements

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work from home

Cons

This company needs to make a lot of changes to improve employee satisfaction. They have a high turnover rate because employees keep quitting. Management does not listen to employee feedback, and instead of addressing the issues mentioned in surveys, they try to work around them. Most companies of this size offer their employees 40 hours of paid time off (PTO) in addition to the time they accrue throughout the year. However, Lifestance only provides accrued time, which means employees can only take a day off when they have accrued enough time. This means that if you are sick and have not accrued enough time, you won't be able to take the day off. Additionally, it takes almost two months to accrue one day off. Furthermore, when you have accrued enough time to take some days off, you need to request those days off, and they are not guaranteed to be approved even if you request them months in advance. This makes it hard for employees to use the time off they have accrued and does not help with work-life balance. This situation leads to most employees getting burned out quickly and ultimately results in them quitting due to a lack of work-life balance

LifeStance Health Response

2y

Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We’re thankful for all your hard work to make lives better, together.

Viewing 13 - 15 of 1,120 Reviews

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