LifeStance Health reviews

3.2

48% would recommend to a friend

(1,120 total reviews)
avatar

David Bourdon

49% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to do therapy. Referrals provided and plentiful.

Cons

They advertise pay range of 100k to 149k. For FT therapist. Was seeking ng 35 clients a week and making less than I made at a job with base salary of 73 k per year. Then they said FT is 40 client facing hours a week to get to 100k. I was seeing 37 and making less than 50k 3 more clients won’t get me 50k increase in salary.

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LifeStance Health Response
2y
Thank you for sharing. We would like to provide some relief if you would like to discuss, don’t hesitate to email globalrecruiting@lifestance.com.
1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

None. This place was the absolute worst and I'm leaving traumatized and in my own therapy from the experience.

Cons

I don't even know where to start. Training was non existent even though you attend a week long training week, if I was doing something wrong my first month I had 3 different managers tell me 3 different way to handle it. I was given clients I wasn't comfortable with treating and was told I had to see them and complained to several managers about this. I never felt supported and was told something one was but magically expected to do it different and to know better without being told anything different. Sound confusing? Yep. If I received a client complaint I was told my managers were there to support me but rather than asking me about anything that might have happen I was reprimanded (and never allowed to address the situation and discuss what Happen as their employee. I was treated bad.

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LifeStance Health Response
2y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com.
1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat control over the schedule. If you'd prefer long days, but fewer days a week that is possible. Or, if you'd like to only work in the evenings or mornings that is mostly doable (though it'd impact your caseload). The therapist is not in charge of billing which can be nice, but this means billing difficulties are out of your hands and can make things hard for your clients (especially when they can never get ahold of billing). Additionally, they are working towards offering more broad training opportunities.

Cons

- No PTO for therapists. A clear divide between the benefits received as management and the benefits received as a therapist. - No room for growth. Raises are not given; instead, the client "rates" change and the company reflects this as minimal raises. - Constant changes to policies and system requirements. This is mostly an acquisitions company. They will keep things mostly the same at first and will gradually change things to fit what their business model needs rather than what benefits clients and therapists. - Ineffective intake system. It's difficult to get open slots filled which makes getting your quota and making a consistent paycheck. Honestly, this is a company that prioritizes making money and the business over the needs of its clients and employees.

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LifeStance Health Response
3y
Thank you for your feedback and for being so transparent. We are dedicated to providing competitive and appropriate compensation for our employees. Also, we understand that merging companies with different cultures, systems, and ways of doing things can be challenging. As LifeStance Health continues to expand, we are devoted to hearing from our employees and incorporating their feedback on our path of learning. If you have any questions or want to discuss your feedback in detail, please reach out to globalrecruiting@lifestance.com
Viewing 10 - 12 of 1,120 Reviews

Glassdoor has 1,152 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.