LivaNova reviews

3.4

56% would recommend to a friend

(318 total reviews)

Vladimir Makatsaria

61% approve of CEO

49% positive business outlook

LivaNova has an employee rating of 3.4 out of 5 stars, based on 318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LivaNova employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

318 reviews
2.0
May 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good- though its largely not based on the amount of business you are actually responsible for, its based on an arbitrary variable plan determined at corporate. Smaller territories often are compensated better than larger territories. The work can be meaningful with patients and providers. There are some good individuals in the organization and working with them can make your experience better.

Cons

There aren't enough good individuals to overcome the ineptitudes of LivaNova Neuromod. Leadership (namely the president of the division) has shown that he has surpassed negligence in his lack of understanding of the business, and instead has demonstrated he would rather be willfully incompetent and is not receptive to any feedback. Treats a 25 year old device as if it is a new hypergrowth product and expects rapid growth with no new product or studies. You can only refresh the same marketing material so many different ways. The most painful question reps get asked by physicians is "what's new", because there is never a good answer to give. Upper management excels at creating new ways to track reps, which is incredible because if they put that same effort into the devices and clinical support- they would get the growth they want. The same could be said for the integrity of the organization- consistent price hikes on a product that already loses hospitals 10's of thousands of dollars on prevalent insurance plans; including decisions to price hike by 30% in one clean stroke at key epilepsy centers. They've consistently demonstrated to not value relationships with customers or employees, even the best of them. The organization does not live up to its pillars in any sense. Not innovative- there hasn't been a new product in 5-7 years; nor a new supporting study of any merit in the same amount of time. Leadership will talk about the other products that are under study but whenever there is an update, the timeline to market never changes. No real progress made. Sales team morale is at an all time low across the board. Majority of reps are collecting a check until a better offer comes along. This is not a company to make a career at. Don't join expecting to be promoted to Regional manager, the jobs rarely turn over and the neuromod Epilepsy business (the core business) is not a growth division. Other Neuromod products are forever in the "3-5 years to market" bucket. All the townhalls and NSM's in the world can't gloss over that corporate lacks the ability to execute on any initiatives that would enhance the business. These opportunities are used to read a management textbook to the team and paint a false picture of the company and to introduce the newest acronym pulled straight from the colon of the top of management (example- WDI) to serve as a "business strategy".

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LivaNova Response
4y
Thank you for getting in touch and for providing such detailed feedback. We truly value the opportunity to hear the voice of current and former employees as we continually strive to improve every aspect of our business and culture. While we are disappointed that you did not find a good career fit with LivaNova, we appreciate your contributions to our customers and patients and wish you the very best in your next professional opportunity.
2.0
Oct 30, 2016

Not worth it anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products and continued growth potential. The devices make a difference in the health and quality of life of people.

Cons

Too much change and uncertainty; the merger has not been managed well. Many people were let go or decided to leave, and senior management has not made the reinvestment in new talent or changed any timelines or deliverables. 60+ hours a week is the norm now.

1.0
Dec 25, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a job. It pays money.

Cons

I didn't read the reviews of the company before being hired and I wish I would have. They trapped me in a two year agreement because I moved from out of state and would have to pay my ENTIRE moving bonus/incentive if I'd quit/gotten fired even a single day before two year anniversary had passed. Those were two of the most stressful years I've ever had in my entire career because not only was my work situation tenuous but I was also the lowest paid employee among my peers. Even those who were hired AFTER me started at a much hire wage (up to 20%) higher. I would work long hours with little pay under the direction of a senior employee who took delight at influencing the management as to who should be fired. I would frequently have to do their unwanted work (as a "training opportunity") in order to stay in their (and by extension, management's) good graces. The actual wage began to plummet from being competitive in the market to at par with minimum wage when considering 14 hour (average) days some of us would put, including the weekends. Yes, there was $X amount of money in our pockets but if we're leaving the office at 10pm , that averages down to $Y. Don't expect a home-life balance but by God you have to pretend you have one, otherwise you'll be seen as "incapable" and compared to the favorite employees who have augmented/relaxed duties and can be out the door by 5pm every night. (This is a pre-Coronavirus statement so instead consider this to be "Logged off by 5pm" because everyone is working remotely) It was clear that the management allows this kind of employee churn because they leave the Customer Quality Engineer position on the website permanently, anticipating perpetually losing employees. After months of working there I felt entirely helpless. Despite being told by management to not discuss salaries among ourselves, I found out how little I was being paid (comparatively) and my manager laughed in my face (yes, literally... not figuratively) when I justified the higher wage I was requesting outside of the bizarre review/raise/promotion period (the window for this was a few months each year, but would change every year so you never knew when to ask). I resolved to go to the top of the parking garage and throw myself into the courtyard below, miserable and exhausted, not thinking clearly. It wasn't until I started solving my problems with drinking more heavily that I found my stress was fading, so that became my routine as soon as I got off of work. Unhealthy, yes, but better considering the alternative. The departmental management, prime examples of the Peter Principle, believe they work for Google or another FAANG organization. They experiment with the staff using the latest management trend of the week under the guise of "boosting productivity" which leads to a load of "trainings" and "stand up meetings", all of which can be an email. This helps maintain an illusion of competence on their part because they're "doing everything they can" to support their "team". In reality, the meetings are eye-roll inspiring and being herded into a training/conference room is just a less convenient place for us to continue working. Seriously, people are working through these meetings because they're planning on reading the email summary later that day when management sends it out. The departmental management will take pride in this being the pinnacle of their careers because they're incapable of cutting it in a real organization. They fell backward into a position supporting niche medical products and managed to fail upward. They're terrified of being tested in the open job market so will tamp down anyone who challenges their position. This is why competence leaves and incompetence stays. But if you're reading this, you're clearly considering a position with LivaNova. If you've made up your mind; you'll find out soon enough. Maybe you've never heard of Glassdoor before today and you've been approached by management to write a positive review and you happen to stumble upon this one. If this is the case, I feel sorry you've been trapped.

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LivaNova Response
4y
Hello, My name is Trui Hebbelinck, I’m the Chief Human Resources Officer for LivaNova globally. I wanted to respond to this review personally as we are quite concerned to receive this review and we take it very seriously. Your personal safety is our primary concern, and while we recognize these are anonymous reviews, we do encourage you to speak with someone if you’re struggling and need support. I would like to give you the telephone number for the National Suicide Prevention Lifeline, 800-273-8255, as well as the website NationalSuicidePreventionLifeline.org. They can provide immediate help. We’d also invite you to reach out to us directly to discuss this review and can assure it’ll be treated with the utmost confidentiality. We can be reached at Ethics@livanova.com.
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