LogRocket reviews

4.1

78% would recommend to a friend

(36 total reviews)
avatar

Matthew Arbesfeld

86% approve of CEO

75% positive business outlook

LogRocket has an employee rating of 4.1 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The LogRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
1.0
Nov 7, 2024

Sinking ship - overworked and underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good PTO policies - Great People

Cons

- LogRocket has multiple competitors who are far bigger and superior to them. It is tough to compete. - The company refuses to hire to fill gaps. Some people are working jobs meant for 3 people. The work never ends. It can take hours to get an answer from someone for an urgent task. The workloads are not realistic and meant for multiple people. Burnout is very real but the job market is so bad that nobody leaves. The workload provides "opportunities to excel". I'd rather have any resemblance of work/life balance. - the company politics are extremely liberal leaning -LGBTQ donations, pro abortion magnets in the office, etc. - Incompetent leadership and everyone is trying to figure out things as they go. No direction from anybody. no seasoned business professionals anywhere in the company. Mostly young people (which is why I said the people are good. it is a fun group of people outside of work) winging it. But at some point you need some help from people who have been there and done it. - no repeatable processes. every situation requires asking multiple people for help (which can be a problem when everyone is drowning in work). we have managers still cold-calling to book meetings (because we are desperate) and executives helping fix engineering issues. These people should be focused on leading, not doing the work of an IC. - there is no standard career ladder. you will only be promoted if someone leaves and there is literally nobody else available to do the work. Some reps have been hitting quota for years straight and get a "team lead" slapped on to their title as a reward. - it feels like they are so desperate to keep margins somewhat positive that they ignore the significant outcries of employees for help. they can't afford to hire anyone else. no matter how clear you make it that you need help. competition is taking our lunch. don't work here. - you will also be underpaid along with no 401k match and poor health benefits.

5.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

This is a great company to work for. As a remote employee I can say that the upper management and my peers have supported my career growth at this company and I truly feel part of the sales team despite only getting to come in about once a quarter. Great product as well. Highly competitive from a feature offering and pricing standpoint from small deals to enterprise deals. We're continually growing across almost all key business metrics and breaking into larger accounts each quarter which is really encouraging. Our engineering teams also churn out necessary product updates promptly which is great. Incredibly generous PTO is also a plus. Work life balance is great, rarely do I find myself or any of my coworkers working late nights.

Cons

Only cons are the same that any startup in a down economy share. Highly competitive deals where buyers looking to save as much money as possible can be difficult at times when advocating for a product that does not prioritize being the cheapest in the market but rather focusing on having the best features. Cannot complain about much specific to LogRocket.

Viewing 7 - 9 of 36 Reviews

Glassdoor has 47 LogRocket reviews submitted anonymously by LogRocket employees. Read employee reviews and ratings on Glassdoor to decide if LogRocket is right for you.