I left this role after being offered another position with a different company. I personally saw success in this role but I can see why many do not...
In the DMS role you are essentially a glorified cold caller/ telemarketer. The companies often boasts about the opportunity to “move up” but what that really means is a small pay raise and more responsibility. The only people truly making money in the sales positions are the sales managers.
To put it simply, your job here is to make your manager money. The company pays virtually minimum wage and regularly tosses out people who don’t perform. The turnover here is insane. I’ve seen so many good people leave or get fired. The company doesn’t bother investing in people with potential, you either make sales or you’re gone. If you start failing to hit your sales goals, the managers often stop caring about you. It’s not out of spite, simply the nature of the business. A key thing to remember is that you’re only of use to management when making them money. Had a bad month? Sucks to be you.
You generate 100% of your own leads and are paid in deals your managers close, not in qualified appointments you set. If you have a manager/ assistant manager who under performs, you in turn make no money. If you make no money, they give you the boot. This happens pretty frequently, hence the high turnover.
If you can, look for work elsewhere. There are a lot of entry-level tech sales jobs that pay a living wage base salary AND have a competitive commission structure. I wish I had started looking at my options a lot sooner before staying so long. I could have been making a lot more money.
