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MKS Instruments

Engaged Employer

MKS Instruments reviews

4.0

85% would recommend to a friend

(86 total reviews)
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John T.C. Lee

90% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Reviews by job title

86 reviews

Reviews about "Compensation"

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3.0
Feb 21, 2023

Ok to work there if you do not have kids/relatives that are out of state….

Buyer/planner ii
Recommend
CEO approval
Business Outlook

Pros

Good benefits, room for advancement

Cons

Pay is not as competitive, mandatory annual inventory for some depts, limited time off for quarter/year end for some depts

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MKS Instruments Response
3y
Thank you for your response. Yes, at MKS we value our employees and are proud to offer competitive benefits and opportunities for career growth and development. We continually evaluate our comprehensive benefits package to ensure we are appropriately aligned to the market. Department schedules for vacation use may vary depending on demand, however employees should always feel comfortable to discuss time off with their direct manager. We encourage this type of two-way dialogue because a healthy work-life balance is fundamental for employees. If we can assist with tips on how to start these kind of conversations, please contact us directly at MKS.Feedback@mksinst.com.
3.0
Feb 6, 2023

Awesome locally, disappointing corporate/mid-level management

Engineer
Recommend
CEO approval
Business Outlook

Pros

(My reviews are unique to my particular small location) Flexible, low-stress, good direct management, lots of autonomy (until corporate steps in), positive work environment/co-workers (though not very social, so if that's what you're looking for, this place isn't for you), great pay and good benefits (the employee stock plan is especially nice).

Cons

No one at our site has authority to make even relatively small decisions. Off-site mid-level management has no clear chain of command and takes inordinately long to make decisions we should have been enabled to make at the local level to begin with. Often, the decisions that are made by corporate/mid-level are not only not timely, but also have negative effects on our business (alienate vendors and customers, cost us extra money, etc. Also, I feel that corporate talks about employee engagement, but doesn't walk the walk. I feel valued at the local level but feel like corporate doesn't even know I exist, let alone care about me or my contributions. For example, we have had two forced shutdowns in less than two months during which the company required employees to use their accrued vacation. I feel there are probably better ways to boost the company balance sheets without alienating employees.

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MKS Instruments Response
3y
Thank you for your honest feedback. We are glad to read you have a strong local connection and work experience. That is so important. We appreciate your opinion on corporate matters and we value your contributions. Historically, we have a shutdown during the holiday season, so employees are able to take a break and spend time with their families. This quarter we did ask employees to use their accrued time off in the quarter in which they earned it. This decision was made as part of a holistic strategy that will further strengthen our organization for long-term success. Like many companies, we are operating in an environment of increased economic uncertainty. At times, we have needed to be proactive and evaluate our business needs and adjust accordingly. This has included shutdowns to align with cost-savings efforts. These are short-term solutions that will better enable our success for the long-term. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com
5.0
Nov 20, 2022

MKS is a Solid Company

Sr. inside sales engineer
Recommend
CEO approval
Business Outlook

Pros

Good Colleagues, Decent Pay, Management cares, generally strong experience and competence across teams.

Cons

Large corporation means some things move slowly or are difficult to change. Office was a bit dated. Older cohorts mean risk of expertise leaving upon retirement without many younger colleagues to take up the knowledge.

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MKS Instruments Response
3y
Thank you for sharing your feedback with us. We are glad to read you had a positive experience with MKS culture. We take pride in our innovative and respectful work environment and are committed to providing management that our employees can trust. We are passionate about Innovation and believe you can innovate in any role or function. We always want our employees to feel empowered to share their ideas. It is great to see that you recognized the potential in others and pushed for their development and success. As a large organization, we are constantly working to stay up to date with the latest processes and are paying particular focus this year to succession planning, to further ensure our employees have opportunity for promotion and growth. Feel free to reach out to us with thoughts on how we can address these areas at MKS.Feedback@mksinst.com.
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