MKS Instruments reviews

4.0

85% would recommend to a friend

(86 total reviews)
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John T.C. Lee

90% approve of CEO

70% positive business outlook

Reviews by job title

86 reviews

Reviews about "Management"

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4.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Innovation is encouraged and rewarded Optical supplies procurement is greatly eased by being a part of MKS family, which includes Newport Friendly, hands-off managers

Cons

IT department is understaffed, which made onboarding a pain. Management inexplicably laid off our machinist, which meant that rapid prototyping had to go through external machine shops.

4.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy going, good coworkers, management listens to employees

Cons

Bonus structure is fairly low, but newly implemented

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MKS Instruments Response
3y
Thank you for providing your feedback. We are pleased to hear you have a work environment you look forward to every day. Fostering a collaborative culture built on mutual respect and open communication is a priority for MKS. It is great to know that management is encouraging mutual, two-way communication. In terms of bonus structure, we continue to regularly evaluate our comprehensive benefits to ensure they are appropriately aligned to the current market. Should you have additional feedback, please feel free to reach out to MKS.Feedback@mksinst.com.
3.0
Apr 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Great salary Work From home Stock Purchase Plans

Cons

Process changes and leadership selection have caused chaos at present. Process change almost daily. Lack of effective training on the company CRM, SAP, and paths for escalation make mistakes easy to make. The biggest con thought is the lack of feedback you will get on how you personally are doing WILL cause you to feel uncertain about your effectiveness. The managers almost never give positive feedback.

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MKS Instruments Response
3y
Thank you for taking the time to provide feedback. We appreciate you recognizing the competitive compensation and wide range of benefits we offer our employees. Plus, we understand the enormous value of a healthy work-life balance. It is unfortunate to hear about your management concerns. We encourage a culture of positive and candid collaboration; these are essential aspects to a growth mindset. We hope to further foster an environment where employees are comfortable to ask for the feedback they need to further develop within their roles and reach their full career potential. If you would like to provide more feedback, please reach out to MKS.Feedback@mksinst.com.
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