MOO reviews

- Frequent layoffs - Perks and benefits disappearing a few at a time - Heavy reliance on outside agencies, resulting in misalignment, lack of institutional knowledge, and generally bad outcomes (and these agencies presumably cost a fortune to boot) - Management knowing where they want the company to go, but serially refusing to commit to any course of action that might get us there - Management throwing each other under the bus until there's nobody left

The negative reviews are all true. In recent years, the company appears to have prioritised cost-cutting while continuing to raise prices. This has included repeated redundancies affecting experienced employees, with some roles replaced by lower-cost employees in Cape Town. In some cases the staff being made redundant are training their replacements. Redundancies have become a regular occurrence, and workplace culture has noticeably declined. Many employees describe an environment driven by fear, poor management practices, and a lack of support. Despite promoting values centred around people and humanity, many staff feel undervalued, overworked, and uncertain about their future within the business.