Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,362 total reviews)
avatar

Stuart Machin

67% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexibility of hours over summer period as a student. Fantastic colleague support and training.

Cons

Management can put young staff under excessive scrutiny.

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Marks & Spencer Response
2d
Thank you for taking the time to leave your review. We’re always looking for ways to improve so we'd absolutely love to know what would have made your experience working with us 5 stars! Please don't hesitate to get in touch with any other feedback or suggestions you’d like to share. Again, thanks so much for taking the time to review. - Marks and Spencer
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, lovely staff, able to grow lots in the company

Cons

Can be stressful at times

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Marks & Spencer Response
2d
Thank you for taking the time to leave your review. Your kind words mean a lot to us and it’s so lovely to hear that you enjoy working for us! If there's something not quite right, then we encourage all colleagues to link in with their Line Manager to discuss matters that may be impacting them in the workplace, to strive for a solution together. Our success relies on the dedication of employees like yourself, so we thank you for all your hard work, keep it up! Marks and Spencer
5.0
Jul 6, 2026

Great benefits and free snacks available

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free foods and drinks

Cons

Good working experience in here, no cons

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Marks & Spencer Response
3d
Hi there, thank you for taking the time to leave us such a great review! We're so glad you enjoyed your time with us. All the best for the future! - Marks and Spencer
Viewing 4 - 6 of 11,362 Reviews

Glassdoor has 12,951 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.