Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,368 total reviews)
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Stuart Machin

67% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I honestly don’t know know

Cons

Tiring dealing with customers and long standing hours

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Marks & Spencer Response
1y
Thanks for raising your concerns. We want you to know that at M&S, we care deeply about doing the right thing and acting with integrity, building trust, supporting one another and taking the time to listen. You have already addressed the first step of voicing your views on here, and now we encourage you to talk to your Line Manager. If you feel you cannot approach your Line Manager, then tell a more senior person or someone who you feel most at ease with, for example your BIG rep or your HR Business Partner. Marks and Spencer
4.0
Apr 7, 2025

nothing specific

Recommend
CEO approval
Business Outlook

Pros

its work and income money

Cons

not too much time flexibility

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Marks & Spencer Response
1y
Hi there, we're thankful for your feedback. Your thoughts are important for our improvement, and we appreciate you sharing them with us. We wish you all the best for the future. Marks and Spencer
Viewing 7 - 9 of 11,368 Reviews

Glassdoor has 12,958 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.