Is Medical Guardian a good company to work for?

Medical Guardian has an overall rating of 4.4 out of 5, based on over 538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Medical Guardian to a friend and 85% have a positive outlook for the business. The best reviews about Medical Guardian have been left by employees working as Customer Care Specialist , Retention Specialist and Customer Care Representative .

Does Medical Guardian pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Guardian employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Medical Guardian. This rating has been stable over the past 12 months.

How satisfied are employees working at Medical Guardian?

86% of Medical Guardian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Guardian 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Medical Guardian?

Sales Representative (45) , Life Safety Consultant (35) , Customer Service Representative (26) , Customer Care Representative (22) , Customer Care Specialist (19) , Sales (19) , Client Service Representative (16) , Inside Sales Representative (13) , Sales Associate (12) , Customer Service Specialist (11) , Retention Specialist (11) , Billing Specialist (8) , Client Services Representative (6) , Life Safety Consultant/Sales (6) , Sales Consultant (6)

What are the pros of working at Medical Guardian according to real employee reviews?

"Plus the Ceo is Great !!! Absolutely love working here !" ((in 38 reviews)); "Management is great and they really go out of their way to provide all of the support employees need to be successful." ((in 35 reviews)); "Some of the people are great." ((in 32 reviews)); "Everyone on the floor is friendly and willing to help." ((in 30 reviews)); "Friendly Work Environment" ((in 25 reviews))

What are the cons of working at Medical Guardian according to real employee reviews?

"The benefits could be better" ((in 11 reviews)); "their medical insurance is confusing" ((in 6 reviews)); "Major favoritism going on on the sales side." ((in 4 reviews)); "Long hours, repetitive, fast" ((in 3 reviews))

What are the top reviewed Medical Guardian locations?

Philadelphia , Phila , Wilmington , Sharon Hill , Penn , North Bergen , West New York , Mount Laurel , Nampa , O Fallon , New York , Smithtown , Phoenix , Dallas , Mannington , Berkeley Springs , Modesto , Carlsbad , Las Vegas , Pittsburgh , Sharon , Abingdon , Baltimore , Belcamp , Elkton , Boca Raton , Fort Lauderdale , Myrtle Beach , New Castle , Chesterbrook

Medical Guardian reviews

4.4

86% would recommend to a friend

(527 total reviews)

Geoff Gross

94% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

527 reviews

2.0

Nov 29, 2016

In the beginning it was great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-convenient location -overtime and other opportunities for bonuses -the staff is really nice -t shirts -the office is very comfortable

Cons

-micromanagement -no room for growth -no job security -scheduling -everyone is not on the same page -revolving door -lack of organization within management

4.0

Nov 23, 2016

Client Services Representative

Client services representative

Recommend

CEO approval

Business Outlook

Pros

-My coworkers are great - great department to be in in terms of friendly and familial employees -Constant overtime and bonus opportunities are nice -They really make you feel appreciated when you've done a good job - hard work is recognized and rewarded, even by the CEO -The amount of breaks throughout the day is good -Location and office space in general is high quality -All supervisors are generally approachable, helpful, and knowledgeable, and for the most part don't talk down to you

Cons

-Like any customer service job, sometimes the calls aren't fun - some irate customer calls are a guarantee -There is a fair amount of having to cover for mistakes/intentional misinformation done by other departments within the company -A couple of minorly shady business practices that aren't fully explained even to employees, so when customers pick up on it having to explain it to them is challenging and feels dishonest -Sometimes feels understaffed on weekends

5.0

Nov 23, 2016

Say "No" To The Status Quo

Client services representative

Recommend

CEO approval

Business Outlook

Pros

I like MG because it recognizes the needs of others and reaches out to lend a helping hand. It Is continuously planning for improvement. Displays a harmonious and cooperative working environment. They displays a practical approach to solving problems. Gives consistent recognition to employees. Maintains a work situation which stimulates the growth of individual employees

Cons

Being a relatively new employee, I don't have too many cons. My only problem as of now, is that I don't have a schedule that I find to be suitable for myself.

Viewing 484 - 486 of 527 Reviews

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