Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Members 1st?

58% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 17 reviews)); "Great place to work and good benefits" ((in 17 reviews)); "Loved the job lots of great people to work with" ((in 6 reviews)); "Friendly coworkers for the most part" ((in 4 reviews)); "Good opportunities and good starting wage" ((in 4 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 7 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

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Members 1st

Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.4

Work/Life balance

3.1

Senior management

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

2.0

Feb 1, 2024

Unethical manager

Avp-operations

Recommend

CEO approval

Business Outlook

Pros

Great benefits, excellent 401k, hybrid schedule.

Cons

Burnout, doing the work of more than 1 person.

2.0

Dec 18, 2023

Going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health benefits and 401k match

Cons

Doesn’t listen to wants or needs of employees Either micromanaged or no clear expectations are given - there is no in between Very cliquey If you don’t spend all your free time doing extra networking for the company you don’t advance (bad work life balance) Toxic “family” atmosphere Philosophy is to hire within but the CEO fired a slew of management and had replacements the next day, all external. Positions weren’t even posted for current employees to apply. You can advance your career to about mid level then all growth stops if you aren’t in the cliques. You can clearly see who management’s favorites are.

5.0

Dec 11, 2023

Great Company

Avp of salesforce platform

Recommend

CEO approval

Business Outlook

Pros

This is a very members focused company that looks to maximize member value.

Cons

So far I have not seen any cons beyond the location of HQ

Viewing 28 - 30 of 148 Reviews

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Jobs at Members 1st