Does Members 1st pay their employees well?

According to anonymously submitted Glassdoor reviews, Members 1st employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Members 1st. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Members 1st?

58% of Members 1st employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members 1st 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Members 1st?

Teller (18) , Teller I (8) , MSR II (6) , Assistant Branch Manager (5) , Member Service Representative II (5) , Teller II (4) , Bank Teller (3) , Branch Manager (3) , Float Teller (3) , Member Service Representative (3) , Administrative (2) , Associate (2) , Call Center Representative (2) , Customer Service Representative (2) , Lending (2)

What are the pros of working at Members 1st according to real employee reviews?

"Good Pay; Lots of career opportunities" ((in 17 reviews)); "Great place to work and good benefits" ((in 17 reviews)); "Loved the job lots of great people to work with" ((in 6 reviews)); "Friendly coworkers for the most part" ((in 4 reviews)); "Good opportunities and good starting wage" ((in 4 reviews))

What are the cons of working at Members 1st according to real employee reviews?

"Management was catty and super gossipy." ((in 7 reviews)); "Bad managers stick around forever it seems." ((in 5 reviews)); "There are some horrible branch managers, lots of them are completely unprofessional." ((in 5 reviews)); "this place drains you, work life balance in a branch is awful." ((in 3 reviews))

What are the top reviewed Members 1st locations?

Enola , Mechanicsburg , Harrisburg , York , Lancaster , Camp Hill , Lebanon , Dillsburg , Carlisle , Morgantown , Allentown , Fogelsville , Gettysburg , Hershey , Elizabethtown , Pittsburgh , Reading , Hanover , Red Lion , Pensacola , Douglasville

Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (148 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews

3.0

Mar 5, 2023

Pay is well but too much micro managing

Senior customer service representative (csr iii)

Recommend

CEO approval

Business Outlook

Pros

Nice work/life balance, good pay, incentives, bonuses

Cons

When I was there all that mattered were the numbers, not the quality of calls. Also had a ranking system where people would would be in top of the list for being in adherence when the way people got there was not taking breaks and entering fake referrals just so that one could be the top of the list to get the highest incentive payout. Management knew this was happening but did nothing to change or stop it from happening.

2.0

Feb 2, 2023

Teller

Recommend

CEO approval

Business Outlook

Pros

I liked the job but not the management.

Cons

Management promises positions they can’t promise, they promise to help develop you and they don’t. Too sales heavy. Opportunities for advancement are slim

3.0

Jan 3, 2023

Expected so much more

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice new headquarter building, pay is competitive with great 401k match. CEO grants bonuses here and there which is great.

Cons

Remote employees are not being watched and are goofing off on company time with no consequence. Employees are disposable to management. They promote hiring within, but never provide additional training to get you to the next level. Record breaking numbers within last two years, and they threw logo-branded clothing at us and free mugs.

Viewing 40 - 42 of 148 Reviews

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Jobs at Members 1st

Members 1st

Members 1st reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pay is well but too much micro managing

Teller

Expected so much more

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Jobs at Members 1st