Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
5.0
Jul 31, 2017

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment and management

Cons

Not as much room to grow internally as you might think there would be.

2.0
May 20, 2017

It's a shame what's going on at M1

Recommend
CEO approval
Business Outlook

Pros

Great people, lots of growth, decent benefits. There are a lot of mentorship programs opportunities to help in the community.

Cons

In the last two years there has been unprecedented turnover in branch operations. Regional managers beat you up over numbers and goals. Focus is on sales, not people. When branch management questions an initiative or says something isn't working, we are called complainers and told not to give excuses. It's more like a Wall Street boiler room than the friendly credit union it started out as and had been for sixty years. Anyone over 30 with experience and empathy is jumping ship. Branches will never have the longevity of management that members are used to; they burn everyone out. People that have been here ten years or more are getting pushed out the door by inexperienced 25 year olds who could sell a dog off a meat wagon but can't see the forest for the trees.

5.0
Apr 11, 2017

Teller

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hours, federal holidays off. If you work later or Saturdays compensated pay. Competitive pay compared to other financial institutions. Also, incentives for cross-selling. Room for career advancement.

Cons

Although I said the hours are great, they are not the typical "9 to 5", you still will have early days and late Thursdays and Fridays.

Viewing 115 - 117 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.