Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
2.0
Sep 28, 2020

Culture is interesting

Recommend
CEO approval
Business Outlook

Pros

Good Salary, Good Benefits, Good Technical exposure

Cons

Company culture is toxic. There are too many cliques and the company targets employees over time with whatever they can to thin the group.

1.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The CEO and vise president were really great leaders. You meet great and positive people during training. The hiring process is fast since they have high employee turnover in their locations.

Cons

Some of the branches lacked professionalism. Tellers will bad mouth members after they walk out (racial slurs included). They discuss their account information/financial situations in a derogatory manner. Branch managers seem to not care while this is happening. (Red lion and willow street branch)

3.0
Nov 17, 2017

Hoping for big change soon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Associates - The majority are hardworking. New CEO appointed with the potential to turn it around. Pay is competitive.

Cons

Major cultural issues that create roadblocks on business decisions. People are overworked - Employees are demoralized. Departmental silos exist.

Viewing 10 - 12 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.