Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
1.0
Feb 13, 2024

Terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was nice Benefits were okay

Cons

Management is the worst I’ve ever seen, specifically in lending. If you aren’t a family member of someone important or best friends with a manager you are nothing to them. They promote the wrong people. Management is gossipy and catty. No work life balance. They expect you to be a robot, not a human. If you aren’t willing to sell your soul this isn’t the job for you. If you’ve got friends in high places you can just make your own schedule, leave to go golfing if you want but if you don’t have friends in high places you can barely take a lunch break. Not allowed to have personal conversations with your team during work hours- it’s a cult. Don’t do it.

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Back office- go back office do NOT go branch unless you want to be burnt out and mistreated

Cons

Management at certain branches- you will occasionally get the good branch managers who you will LOVE working with because they genuinely care about you doing well. Majority of branch managers are catty, talk badly about one another and their associates who work for them- a lot are too young to even be good management because they are still immature and openly talk about the staff at the branch and make inappropriate announcements to humiliate staff to other associates. If you worked with a regional manager before you will get away with mistreating your staff. Gallup surveys while anonymous you are still told by management what to answer for good scores or you’ll be punished with more side tasks to burn the entire branch staff out. Management will only take members who are good candidates for QKAs and this will take floor staff numbers they need to meet monthly.

5.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

They have really worked on having a family atmosphere. They do try to make their employees happy.

Cons

They won't allow employees that were remote during pandemic remain remote even though there was no issues during remote work. They built a new building and want to keep it filled up.

Viewing 13 - 15 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.