Memorial Hermann Health System reviews

3.7

73% would recommend to a friend

(2,850 total reviews)
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Dr. David L. Callender

79% approve of CEO

59% positive business outlook

Memorial Hermann Health System has an employee rating of 3.7 out of 5 stars, based on 2,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Memorial Hermann Health System employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Good values, great connection with community, good place if you're clinical (especially a nurse), decent benefits. They did their best to take of their people during the COVID-19 pandemic, protecting its employees and providing benefits to everyone that kept them safe as much as possible. And there was good work/life balance as an employee, as I was never expected to take work home after my shift ended.

Cons

Working here in non-clinical roles is a big "who you know" game. I applied to several internal positions I was qualified for, only to: a) not receive any communications from the recruiter and be left 'in consideration' for over 6 months; or b) be reject from the internal application system without any communications from the recruiter as to why I was not considered or how to improve my opportunity for advancement. I was close enough to three of the roles to discover that the hired persons had less qualifications and experience than me. Managers get by on their relationships with upper management, and not their results, i.e., if you suck up to the right people your lack of qualifications won't matter. Despite always 'exceeding expectations', there was never an opportunity to get more than a 1% raise. My manager expected me to be extremely grateful one year when they gave me a 1.04% raise, over the standard 1.00% raise. Leadership is not very diverse, even though the organization is. I've worked in 4 other hospitals and never had an experience as bad as working at Memorial Hermann. I would never work at another Memorial Hermann hospital even if my pay was tripled because the suck-up culture left such a bad taste in my mouth.

1.0
Jan 28, 2020

Toxic Culture and Toxic Leaders

Recommend
CEO approval
Business Outlook

Pros

-Semi-Flexible work schedule -Good Compensation -Friendly Co-Workers -Cafeteria On-Site -Walking distance to Memorial City Mall and Westin Starbucks

Cons

The culture at Memorial Hermann is lacking and underwhelming. The TA leadership team is fairly new to leadership and doesn’t have the right skills to lead people. The leaders don’t have clear direction for their teams or themselves. The metrics for Recruiters are undefined, unfair and unrealistic. The Managers don’t understand people management, effective communication or growth and development for their team members. Recruiters are written up and disciplined for the smallest things. The leadership team allows Hiring Managers to blatantly disrespect their Recruiters to the utmost degree. The TA Department could be much better with the right leaders in place. I cannot name one single leader in TA that is prepared to lead others. The environment is stressful, toxic and the Recruiters have low morale. The senior leaders of TA are not visible. You will only see the senior leader when there is a problem or a systemwide HR meeting. The “senior leader” has ineffective leadership skills.

1.0
May 14, 2018

Highly political at the moment. Many people have their own agenda.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Historically a stable environment. Historically has provided good patient care. Great locations close to home. Relatively flexible work schedules. Opportunity for advancement.

Cons

Most recently, waves of layoffs continue. Lack of consistent, sincere, candid communication from executives. Lots of politics especially in the director and above levels. Lack of professional respect. Too many young execs with personal agendas. In the last few years, the culture has declined. It is sad to see the cultural deterioration.

Viewing 4 - 6 of 2,850 Reviews

Glassdoor has 3,036 Memorial Hermann Health System reviews submitted anonymously by Memorial Hermann Health System employees. Read employee reviews and ratings on Glassdoor to decide if Memorial Hermann Health System is right for you.