Miniso reviews

2.7

35% would recommend to a friend

(1,026 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,026 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 17, 2024

Trash

Recommend
CEO approval
Business Outlook

Pros

The colleagues make day-to-day bearable.

Cons

I would give it a negative star if I could. Unethical and discriminatory business practices are laced in every decision they make. Paying vendors? expect it next year. Paying for IP licenses? Milk everything for what it's worth and deal with the aftermath later. If you are not a Chinese native that's between the ages of 20-35 forget about applying. They openly voice that Mexicans are lazy, black people are dangerous, and Americans are hard to control. Their mentality is modern-day slavery. It's not safe to voice your opinion or thoughts you are simply a worker. Expect to do all of your manager's work including your own and don't expect any credit for your time and efforts. Don't expect support or guidance, it's your job to figure it out. You can google it or ChatGPT it. Managers are just for show and play video games on their phones hiding out in the conference rooms and watching Netflix at their desks.

2.0
Mar 21, 2019

Do Not Recommend

Recommend
CEO approval
Business Outlook

Pros

Typical Retail environment, not much in terms of pros when compared to other benefits from previous jobs I've had.

Cons

Poor company culture; All decisions are top-down from senior management. Associates have zero say in quality of life changes. Store management trains poorly and expects associates to rake in a lot of upsale, even on slow weekdays. Low hours.

2.0
Aug 21, 2018

Poor Upper Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were fun to work with. The environment is fast-paced and you don't get stuck doing one task. Products are cute and affordable.

Cons

Complaints are ignored. Schedules are messed up. Upper management didn't know how to operate register and troubleshoot. Inventory sucked but we still get yelled at for doing poor in sales by upper management. Little to no benefits and no holiday pay. They have too many communication methods. Figure out which one you want to use and stick with it. Don't message employees when they are off the clock and expect them to reply. There is no work/life balance. Understaffed.

Viewing 4 - 6 of 1,026 Reviews

Glassdoor has 1,317 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.