Miniso reviews

2.7

35% would recommend to a friend

(1,027 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,027 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2025

Overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers and hours during the holiday season.

Cons

-There is not enough people scheduled for the shift. -Always felt overworked.

4.0
Oct 9, 2025

Great Position

Recommend
CEO approval
Business Outlook

Pros

Gained valuable customer service experience and skills. Build strong teamwork abilities. Learn merchandising and gain valuable experience.

Cons

New protocols enforced often. Strict merchandising standards. Fast paced work environment.

1.0
Oct 8, 2025

Unreasonable standards

Recommend
CEO approval
Business Outlook

Pros

Coworkers usually have similiar interests and are super nice The store is clean and organized Pretty to look at

Cons

1. Upper management does not care , you can't report anything to hr cause it NEVER goes higher than district manager. I've reported my boss on multiple occasions and district manager makes excuses cause she's basically in love with the manager 2. Store layout and company policy's change faster than ability to complete task or adapt . Oh they want you to switch the store completely around by Tuesday ? Okay perfect , on Wednesday morning it's all wrong and there is a new layout. 3. People's hours are cut simply due to favoritism 4. There is no "training@ unless you count lectures or required meetings held 3 hours before the store even opens as a form of punishment to any stores that don't preform to their intense standards. 5. We are expected to stay in uniform but extremely unprofessional management will show up in jelly shoes and a blanket hoodie. 6. If you did good expect to be torn down to shreds . Nothings perfect or even decently okay even if you don't have the product to fulfill what they wish of you. 7. There is so much more but compared to any retail job trust me, it's not worth it- even as cute as it is

Viewing 112 - 114 of 1,027 Reviews

Glassdoor has 1,318 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.