Miniso reviews

2.7

35% would recommend to a friend

(1,027 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,027 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

1. The company often collabs with bigger brands like Sanrio, Disney, Marvel, etc. 2. They’ve gotten some super innovative products unique to only the store. 3. Due to the collabs, unique products that catered to my interests and hobbies & easy work, it wasn’t too bad.

Cons

1. Management loves to micromanage despite the fact that nothing is ever that serious to be looking over an employees shoulder and causing discomfort for them. 2. The work is repetitive, and it gets monotonous, however the music helps pass time by. 3. The aisles are small and it’s often packed with customers so getting work done requires patience sometimes and you’ll bumped into a lot.

1.0
Sep 6, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

The coworkers were really nice.

Cons

Management is extremely unprofessional. They expect you to go above and beyond despite the fact that you are working minimum wage, and despite the fact that some requests are borderline impossible. My store's ac broke during the summer and it took over a month to get it fixed- and management expected us to continue working as hard as normal despite the fact that employees were getting sick or passing out from heat exhaustion. There are no employee benefits at all. Schedules came extremely late- often I would be working Sunday not knowing if I was going in on Monday. This is definitely a "we're all family" workplace, which just means management takes it way more personally if you make any sort of mistake.

1.0
Sep 4, 2025

just dont

Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice, and the store and its products are cute.

Cons

The area managers expect you to dedicate your entire life to the job, and even if you can't go to work on a specific day, they expect you to go to work, or they'll basically threaten to cut your hours. On top of that, workers have no benefits at all. Also, since they're a Chinese company, the higher-ups are kinder to you if you're both a man and Asian.

Viewing 115 - 117 of 1,027 Reviews

Glassdoor has 1,318 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.