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      Miniso

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      Miniso reviews

      2.7

      35% would recommend to a friend

      (1,026 total reviews)

      27% positive business outlook

      Ratings by demographic groups

      Miniso has an employee rating of 2.7 out of 5 stars, based on 1,026 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Sep 5, 2019

      Wish I could give it zero stars

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, at all here Don't waste your time, there are better jobs out there trust me.

      Cons

      Wrongfully terminated, retaliation, HR is no help, unorganized, unprofessional, plenty of labor board violations done here, not worth the mental, emotional, and physical stress

      1.0
      Jan 15, 2026

      Poor Management and Cliquey

      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, unless you’re friends bff management this job sucks.

      Cons

      There is little to no formal training or onboarding at this location. New employees are expected to know processes immediately, and asking questions is often met with frustration rather than support. On my first day, I was left alone on the sales floor for nearly 10 hours with minimal instruction, which created unnecessary stress and set me up to fail. Management at both the store and district level felt cliquey and disengaged, prioritizing relationships with favored employees over coaching and leadership. Scheduling is inconsistent, communication is unclear, and there is a general lack of structure and accountability. Employees are not provided with the tools or support needed to succeed or grow.

      2.0
      Nov 12, 2024

      Not bad managers

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing, I guess the food was near by

      Cons

      Bad hours to the point of none, disappointing upper management which made things hard

      Viewing 22 - 24 of 1,026 Reviews
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      ReviewsMiniso reviews

      Glassdoor has 1,317 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.