Miniso reviews

2.7

35% would recommend to a friend

(1,026 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,026 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jul 2, 2024

Don’t waste your time

Recommend
CEO approval
Business Outlook

Pros

-Good people -cute things in store

Cons

-company is horrible with hours -company policy changes every week -have to build your own store -expects you to make huge changes in store with little to no help in a short amount of time

1.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are passionate (until the burnout hits.) You will be promoted to manager within the first quarter if you have more than one brain cell. People quit so frequently that if you wait a couple of weeks you can just be given a store to manage.

Cons

Constant lies and gaslighting from management, disorganized structure with countless levels of administrative meddling from Mainland China from people who have no idea how American labor laws work. Sexual harassment and threats of violence from managers with no assistance from HR. Pay is not livable.

3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall great first job to earn some income. Fun work culture. Coworkers and management are kind and helpful. Diverse staffing. Everyone cares about the store and their role in it. Not a hostile environment. Easy scheduling. Generous time off & leave policies. If you need to switch from full-time to part-time or want to go on vacation, it's no hassle. Pre-pandemic it was very busy. As of recently, you have more downtime.

Cons

You get a lot of visually oriented tasks, yet upper management can't decide on best practices. This means a project you've put a lot of effort into can be changed the next day, which can be demotivating. Despite employee input, higher-ups send senseless shipments (items we have too much of, don't sell, out of season, do not ring up, or get pulled from shelves). Customers then berate you about store selection. Excess shipments pose a safety hazard in the stockroom. Upper management doesn't communicate efficiently. (Sending task emails way too late in the day to get it done) Ungodly low pay for such a large business. You are not only a cashier but a stocker, warehouse worker, shipment coordinator, sanitation, visual merchandiser, and sales rep. If you're a manager or shift lead, you're also all of the above. Payroll is sloppy. Short breaks & lunches. No employee discount.

Viewing 19 - 21 of 1,026 Reviews

Glassdoor has 1,317 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.