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      Morningstar

      Engaged Employer

      Morningstar reviews

      3.8

      75% would recommend to a friend

      (4,138 total reviews)
      avatar

      Kunal Kapoor

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Morningstar has an employee rating of 3.8 out of 5 stars, based on 4,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Morningstar employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Apr 4, 2021

      Do not work in HR!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible PTO policy, sabbatical every 4 years

      Cons

      Human Resource is upper management is a mess, and I say this with my deepest sincerity. Morningstar continues to hire "upper management" from within the organization with limited applicable experience for the roles they are filling. They say they are "hiring from within" because it builds better understanding of the business but in actuality most of the untalented management is thrust into power due to close friendships with HR leadership. Middle management and individual contributors are not compensated appropriately AND to add to that, work long tiring hours for department heads who don't understand up from down. There continues to be a mass exodus from HR, leaving only the underqualified in charge. Instead of paying team members who have actual HR expertise or any intrinsic drive a fair salary, they hire external contractors and pay double $$ - I have personally witnessed this time and time again, and am BAFFLED that the CEO has not recognized the leak in talent stemming directly from mismanaged teams in HR. Don't let my review of HR dissuade you from working for other area's in the company - area's outside of HR have a completely different culture and different senior leadership. However, if you are looking to work in HR, think long and hard before coming here - you won't be able to make a change until senior management is managed out. HR does monitor these postings so you can be sure that they will respond with a wordy explanation negating my comments. But as a former colleague, I can tell you - if they had an option to leave, they would.

      avatar
      Morningstar Response
      5y
      I am sorry to read your review and hear that you had a poor experience in our Talent & Culture group. Your feedback while concerning also gives us a chance to share more insight into how we have grown and our plans to continue building a modern HR function. First, as part of our culture and career development track we always look to promote talented colleagues into new roles or leadership positions. Our team benefits from the knowledge in conjunction with early career talent and valued consultants and industry partnerships. In 2021, we are strategically transforming our function to be prepared to meet the demands of our growing business, workforce and more importantly continue to create the kind of culture that is welcoming and supportive of all people. We are also working hard to focus on adding more colleagues to the high-growth areas of our company, and that is especially true in Talent & Culture where we believe there is room for many to join us across our key experience areas. As you may know, Morningstar has been through extraordinary, fast-paced growth not making it always easy to navigate especially for colleagues in roles who are supporting acquisitions and a large, global workforce. We’re sorry your experience fell short. If you want to share any feedback, we’d appreciate the chance to follow up with you and we wish you the very best in your future aspirations. ~Bevin Desmond, Head of Talent & Culture (CHRO)
      1.0
      Mar 28, 2021

      Awful program that tricks smart kids into answering phones

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      unlimited PTO, free hot chocolate

      Cons

      they don't tell you it's a customer service job, management was awful, even if you get offered a new role to switch into - they don't let you go because they mismanage amount of people on phones

      avatar
      Morningstar Response
      5y
      Thank you for taking the time to share your feedback with us. We appreciate your perspective but find some of your feedback troubling. It sounds like you are disappointed with your experience with our MDP program. With any new role, there may be aspects that are not as enjoyable as others. One of the benefits with Morningstar’s Development Program is the opportunity to learn all our products and services. We make it very clear from the interview process that every MDP will begin in customer service. We see this as an important foundation for any early career hire to have a clear understanding of how we empower investors every day. Another perk of the program are the countless stretch project opportunities. Have an interest working with another team or on a particular project? We encourage MDP’s to explore those opportunities through stretch projects. Many of our MDP’s have worked on major initiatives, project launches, editorial campaigns, data analytics – you name it, while they were exploring what sparked their interest for future roles at Morningstar. Most of our MDP’s transition within a month after receiving an offer for their next role. We are intentional about providing forward momentum throughout our MDP program and want our colleagues to feel empowered to pave their path. If you are open to sharing more of your feedback with us on how we can improve the program or ore about your personal experience, we would welcome the dialogue. Please reach out to AskHR@morningstar.com.
      1.0
      Jan 21, 2021

      Don't Work in Software Here

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good, not much else.

      Cons

      The speed of development is agonizingly slow. Everyone that works here thinks they are knowledgeable just by virtue of working for a company with a well-known brand and therefore must give their opinion about every little thing. The company does nothing to discourage this and strives to incorporate every suggestion in the name of "consensus," which leads to awkward, compromised feature implementations and delays in providing anything of value to customers. Customers' feedback is ignored in favor of internal "expert" opinions. The company is constantly into the latest fads - open office concept, OKR implementations, et al. which are implemented half-heartedly and discarded as soon as the next fad creeps in. Career growth is all about who your connections are, how long you have been there, and how overworked you can pretend to be. People that are actually overworked and lack the time to suck up and complain about how hard they are working are ignored and under-appreciated.

      Viewing 145 - 147 of 4,138 Reviews
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