Does Mud Bay pay their employees well?

According to anonymously submitted Glassdoor reviews, Mud Bay employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Mud Bay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mud Bay?

31% of Mud Bay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mud Bay 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Mud Bay?

Store Staff (24) , Store Lead (19) , Retail Sales Associate (10) , Store Manager (10) , Muddy (7) , Sales Associate (7) , Assistant Manager (6) , Team Lead (6) , Manager (5) , Shift Lead (5) , 4th Key (4) , Store Associate (4) , Lead (3) , Store Staff Member (3) , Assistant Store Manager (2)

What are the pros of working at Mud Bay according to real employee reviews?

"Most of the people are great and getting to pet all the dogs." ((in 18 reviews)); "Nice coworkers who made me smile" ((in 17 reviews)); "Great Team and feels like Family.. with everyone all the way to the top!" ((in 7 reviews)); "Educational training on how to care for our furry friends, alongside quality products for them as well." ((in 6 reviews)); "There are abundant opportunities to participate in the larger work of building the company." ((in 3 reviews))

What are the cons of working at Mud Bay according to real employee reviews?

"Pay is low for the work you do" ((in 14 reviews)); "Poor management and poor communication of company goals." ((in 9 reviews)); "District managers are really bad at their jobs." ((in 8 reviews)); "No work life balance at all" ((in 8 reviews)); "Abismal pay and poor benefits" ((in 8 reviews))

What are employees saying about Mud Bay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mud Bay layoffs and their outlook for job security at Mud Bay in 2026.

What are the top reviewed Mud Bay locations?

Seattle , Portland , Olympia , Beaverton , Tumwater , Bellevue , Puyallup , Renton , University Place , Lacey , Tacoma , Lake Oswego , Salem , New York , Silverdale , East Olympia , Vancouver , Kirkland , Mercer Island , Mill Creek , Mukilteo , Redmond , Sammamish , Bend , Oregon City , Tualatin , Fife , Fairwood , West Seattle

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Mud Bay

Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)

Marisa Wulff

19% approve of CEO

24% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Compensation and benefits

2.5

Culture & values

2.4

Work/Life balance

2.2

Career opportunities

1.9

Senior management

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

3.0

Mar 16, 2024

Mud Bay

Store staff

Recommend

CEO approval

Business Outlook

Pros

Great discount, great customers, great costsff

Cons

No raises but bring in lots of product and programs not asked for. No incentive to do better, and they barely pay enough to keep us from leaving

3.0

Mar 5, 2024

Changes - for the worst

Store staff member

Recommend

CEO approval

Business Outlook

Pros

Great pay, generous discounts, decent benefits, not open too late - so late evenings are usually yours, customers are mostly great, getting to see and interact with customers' animals

Cons

Retail hours, random scheduling, too corporate now, PTO is the bare minimum with no sick leave PTO accrual, constant changes and restructuring (all benefitting the Home Office/Higher ups), mostly repetitive days/weeks, not as much room for advancement

5.0

Feb 12, 2024

Great team

Store staff

Recommend

CEO approval

Business Outlook

Pros

Good team, fantastic discounts. Opportunities for advancements

Cons

Retail is not the most fun

Mud Bay Response

Thank you for your review; we are happy to hear that you enjoyed your time at Mud Bay.

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Changes - for the worst

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