NBBJ reviews

- slightly staid in their management approach - don't toot their own horn nearly enough - marketing is next to none - not tied in well enough to related disciplines such as experience design, service design, UX - lack flexibility and speed to market with new tools and methods - "meeting culture" takes up too much time and is often ineffective - organization is often too democratic and pseudo flat - difficult in the case of new incentives due to lack of discipline and focus - lack of introspection and realistic comparison to the competition - seller/doer model not very effective

Leadership - is arrogant. Show their ignorance by continuing to promote people just like them - need more diversity of thought, background, etc. Know where they want to go, and want to compete with star architects and firms like IDEO, but don't have the guts to do what it takes to get there. Always looking for the "silver bullet" - but those short-term solutions will never work because leaders only support change once it's already been shown to be a success. Then they're all over it...