NETSCOUT Principal Support Engineer reviews

4.9

99% would recommend to a friend

(15 total reviews)
avatar

Anil K. Singhal

99% approve of CEO

70% positive business outlook

Principal Support Engineer employees have rated NETSCOUT with 4.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Principal Support Engineer professionals have an excellent working experience there. NETSCOUT is rated 27% above average by Principal Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
2.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits (healthcare, 401k match, ESPP), good work/life balance, nice colleagues

Cons

Very top down managed The CEO wrote a book called "lean but not mean". Sounds great right. However, there has been a hiring freeze for many years now and this is a disaster for satellite offices (acquired). People are leaving left and right, which is very demotivating. For each person leaving they replace the position with people in our China office. I have been vocal about these issues and because of this management shuns me. There is opportunity to create new verticals but all energy is put into consolidating products and selling more of the same stuff to existing customers. I spend 10+ years at this company and normally we write people a goodbye card on their last day. No such thing on my last day. My manager was out of town and did not properly organize my last day. Confirming my reasons to jump this sinking ship.

3.0
Apr 10, 2018

Netscout

Recommend
CEO approval
Business Outlook

Pros

Laid-back Flexible work hours Can work from home

Cons

Lack of interesting assignments Limited advancement opportunities

5.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance, and good company to work for. Most of the employees continue to work for long. Never seen a lay-off happening, pretty secured work place.

Cons

As in any companies, depends on the manager you report to. But the company culture, policies and compensation are nice.

Viewing 13 - 15 of 15 Reviews

Glassdoor has 608 NETSCOUT reviews submitted anonymously by NETSCOUT employees. Read employee reviews and ratings on Glassdoor to decide if NETSCOUT is right for you.