Is NFP a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at NFP have rated their employer with 3.3 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of NFP employees being 3.6 out of 5 stars. Search open Client Service Associate II Jobs at NFP now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at NFP .

Does NFP pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at NFP with 3.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at NFP.

How happy are Client Service Associate II professionals working at NFP?

40% of Client Service Associate II employees at NFP would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Client Service Associate II professionals have also rated NFP with a 3.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 56 reviews)); "Benefits and pay is good" ((in 45 reviews)); "Work life balance is good" ((in 24 reviews)); "Good pay and community with everyone" ((in 23 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 38 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 13 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 8 reviews))

NFP Client Service Associate II reviews

3.3

40% would recommend to a friend

(72 total reviews)

Douglas W. Hammond

40% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate II employees have rated NFP with 3.3 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. NFP is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

72 reviews

4.0

Mar 21, 2025

Good company, however be prepared to work long hours....

Account manager

Recommend

CEO approval

Business Outlook

Pros

They provided a lot of training and resources, which was one of the best things I experienced. Training was highly emphasized with an in house training program, in addition to many organized carrier meetings and lunch and learns. It was a true team environment, where all hands were on deck to get things accomplished and I felt supported by my team and management.

Cons

I worked a lot of hours in order to manage the workload that was assigned. It was a lot and would not be able to stay on top of things without working nights and weekends. Since leaving, I've experience a much better work life balance overall.

4.0

Mar 9, 2025

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Considerate manager, work life balance

Cons

Work process could be more efficient

4.0

Feb 27, 2025

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

remote work, resources available, great boss

Cons

I am not a fan of corporate bureaucracy

Viewing 7 - 9 of 72 Reviews

Jobs at NFP

Client Service Associate II

Commercial Associate Broker II

Account Manager - Employee Benefits (Hybrid)

Account Manager - Employee Benefits (Hybrid)

View all Client Service Associate II Jobs

NFP

NFP Client Service Associate II reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company, however be prepared to work long hours....

Good company

Account Manager

Jobs at NFP

NFP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at NFP

NFP reviews FAQs