NFP reviews

3.6

64% would recommend to a friend

(646 total reviews)
avatar

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

646 reviews
2.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Being able to tell the NFP story. Very powerful selling tool.

Cons

The individual firm structure is their biggest drawback. Many of the firm principals are complete hacks who only care where the next buck comes from. No promotions from a firm to Austin.

1.0
Oct 3, 2025

Immature UK leadership

Recommend
CEO approval
Business Outlook

Pros

Some nice people Breadth of services

Cons

Immature leadership A lot of disaffected employees Siloed working Limited traction with Aon

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NFP Response
8mo
Thank you for the candid feedback and mentioning our amazing colleagues. We recognise the tremendous growth the company is going through and we will continue to work to build our infrastructure and processes whilst prioritising providing support for our employees. We take all feedback seriously and encourage our employees to raise any concerns they may have with their Manager or HR Representative. -Gemma Saunders, Group Operations Director, Europe
1.0
Mar 3, 2025

Awful Dictatorship

Recommend
CEO approval
Business Outlook

Pros

No pros at all. They’ll want everything from you and give nothing.

Cons

Management needs to communicate better with each other. They talk a lot about mental health, but their actions don’t reflect it—it’s pure hypocrisy. Since the takeover, things have only gotten worse, with new rules that seem designed to take from staff rather than support them.

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NFP Response
1y
The experience described definitely does not align with our people-first focus or our progress in solidifying NFP’s position as an employer of choice in our industry. While we know there is always room for improvement, from communication to culture, we’re proud of the progress we’ve made. We are more committed than ever to investing in our employee’s experiences to prioritise their wellbeing, belonging and impact, while ensuring this experience resonates with all of our employees. Thank you for your service to NFP and we wish you the best in your future endeavors. -Gemma Saunders, Group Operations Director, Europe
Viewing 556 - 558 of 646 Reviews

Glassdoor has 748 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.