National University reviews

The biggest downside is leadership by far. There was a merger between National University and Northcentral University that was abysmal on every metric. They actively do not tell us about changes and actively do not attempt to improve them. The new president has fired people in so many departments, like Learning and Development, HR, Payroll, and Teaching credentials without any plan in place for us to take up their work. There's 5-10 people working in learning and development that somehow must address the whole University. We were tasked with advising students on teaching credentials without any training for years. We basically had to guess and NU was not interested if we were advising correctly. In the last 2 years my work has tripled and my expertise had to triple and they thanked me with a salary increase of less than a dollar an hour. If you must work from home, then this is an option. If you can avoid it, please do. This will save you alot of stress.

NU is an online school. They are not great with the quality of education. The call cente/EA job is basically selling programs to students who most of time are reluctant. They keep leads that are years old so when you call the student, they are like why are you calling me. NU has discounts and partnerships to make school cheaper for students, that's great and all, but that also has to tell you something about the quality. If I call you and I saw we have a discount for you that is kind of strange. In my mind. I personally have my BA and getting my masters both from state schools, neither have discounts, but lots of other ways to make education cheaper. You have goals of about 10-15 admits a month. Heavy for someone who is not good at sales. They push you on dials no matter what your talk time is. It is a call center. Good Luck! OH BTW my former director and manager was a former collections agent. That should tell you something...