Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Advancement Opportunities" ((in 8 reviews)); "Neighborly UK offers a fair work/life balance." ((in 6 reviews)); "Great training and support." ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Poor compensation and benefits." ((in 15 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 12 reviews)); "Definitely cult like for minimal pay." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews))

Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

2.0

Apr 8, 2018

Living RICH Unless Your an Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employment in Waco, TX. Some cool coworkers.

Cons

Presidents and senior management do not follow the code of ethics yet it's pushed on everyone else to follow. HR does not know how to do their job, they're the center of most gossip in the company. There's no processes put in place for anything, once had to re-do my budget presentation 5 times because no one knew who was in charge of approving it.

Neighborly® Response

8y

Thank you for your feedback. We would love the opportunity to speak with you regarding the above concerns. Please feel free to contact People Services at your convenience.

2.0

Mar 26, 2024

An Ok Company That Could Be Great

Anonymous, head office

Recommend

CEO approval

Business Outlook

Pros

- Team Orientated Co-Workers - Great Medical, Dental, Eye - 401k is above average

Cons

C-Suite has reached its peak, - Interim CEO does not project confidence or vision, communicates poorly - COO is not believable, lacks credibility across brands with franchisee’s with 3 years or more in the system - CMO is a question mark. Seems average. Conclusion. Majority or employees and owners don’t believe current team can get us to the next level. Pay/Salary is mid low to average in all job categories. Pay has not come close to keeping up with inflation. Bonus is rarely obtained in full across multiple brands, The formula for calculating is not completely disclosed. Little incentive to go above and beyond. PTO is average, should be increased by 30% minimum

4.0

Oct 30, 2020

Enjoyed working at Neighborly but a few improvements needed!

Senior social media & content specialist

Recommend

CEO approval

Business Outlook

Pros

I learned a lot during my time at Neighborly and I personally had a great team and manager. I was not micromanaged and had the creative reigns to do what I wanted, which was great for my professional development. The digital team is full of smart, amazing people that are great to work with on a daily basis, and there are big things coming for the department. Work/life balance is also great, and there are many opportunities to be promoted within the company, whether it's the same department or a different one.

Cons

Honestly, I was not a fan of the Code of Values and having to recite them. Also, It sometimes takes a while for campaigns or projects to get approval. There were times that I spent many hours putting together presentations or proposals and no actions were taken to approve them or give feedback.

Viewing 22 - 24 of 271 Reviews

Jobs at Neighborly®

Administrative Assistant

BARista for Exciting New Restaurant

Database Administrator II

Neighborly®

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Living RICH Unless Your an Executive

An Ok Company That Could Be Great

Enjoyed working at Neighborly but a few improvements needed!

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