NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
2.0
Jan 6, 2025

Don’t “fix” what isn’t broken!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that continue to hang on to this company (mostly for the sake of nostalgia, I’m guessing) are one of the few things that continue to make this company bearable. Also still have decent benefits and Flex Time off, which is appreciated.

Cons

Pay is low. Under-appreciated and overworked should never be the goal, but the slap-in-the-face pay raises that don’t even cover cost-of-living increases are actually a pay CUT and truly make your employees feel that they aren’t valued, which is why they’re leaving in droves. The focus is so much more on profits and product lately, instead of people. People drive your company. Make them feel valued and the other stuff will come naturally.

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NetDocuments Response
1y
Thank you for taking the time to share your thoughts. We truly appreciate the dedication of our employees and recognize the impact that compensation, workload, and leadership changes have on overall morale. We understand the concerns you’ve raised, and while change can be challenging, our goal is always to evolve in ways that benefit both our employees and the company as a whole. We acknowledge that fair pay, reasonable expectations, and a strong support system are critical to retaining and empowering our teams. Your feedback will be taken into account as we continue to evaluate how we can improve, from compensation to workload distribution and leadership engagement. We value your contributions and encourage you to share any specific ideas or concerns directly with leadership or HR. Open communication is essential, and we want to ensure that NetDocuments remains a place where employees feel valued and supported.
5.0
Jan 2, 2025

One of the most stable tech companies out there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at NetDocuments about a year now and I've really enjoyed it. I've been given opportunities to grow in my role just within the short time I've been here and have heard of several other people getting internal promotions - more than other companies I've worked at. I can't stress this next part enough. I've had to navigate or worry about layoffs at 2 of my last 3 jobs. This severely impacted my mental health, wondering if I'd ever find a stable job again. Getting the job here has given me peace of mind for the first time in 3 years. Of course there's always a risk of layoffs or reductions at any company, but it's just not a common thing here like it is at other tech companies, especially in Utah. Many people have been here for a long time and the company has avoided layoffs, which is super rare. I think the culture is still making a rebound from the COVID era like most companies. I can tell leadership is making an effort to create a good work environment, which is honestly the biggest hurdle. Many leadership teams don't even care - at my last job they sure didn't. I love that they do catered lunch the two days that I'm required to be in office. They have tons of snacks and drinks in the breakroom. There's a small gym on the first floor if people want to get a quick workout in. And I bought myself some new workout shoes with the $50/mo health stipend they provide. Companies that don't care don't do things like this. I honestly feel spoiled. Now on to pay. I won't go into details, but I'm in a good spot where I'm paid well but still have room for upward movement. I know a few people who feel their companies are taking advantage of them with the job market still recovering, but that hasn't been my experience here. My manager has been very open with me about where I'm at and where I could be. I've been pretty proactive at asking and talking through this in one on ones though. I'm not sure if my manager would've actively talked to me about my growth if I didn't bring it up, but it's cool they are willing to now that I have. The company as a whole seems more open about pay. My friend applied for a job and thought it was cool he could see the pay range in the posting. Work/life balance here is probably the best it's ever been in my career. Sure I work late some days, but it's by choice. I never feel obligated to do it and my manager never expects it. If anything, people tell me to go home if they get a message from me after regular working hours. I've never had to miss an appointment or family event. Also, the flexible time off is great. I've been able to take all of the time off I need while still getting my work done. Overall, I think this is a great place to work. Maybe I shouldn't say this, but this is the first time I've ever left a review on here, but I felt compelled to because I had a departing co-worker say they were going to leave a bad review. I just didn't relate at all to what they were saying and I feel like my co-workers, manager, and others who might be thinking of applying here, deserve to hear what's going well. I'm not the only one who feels this way either.

Cons

I feel connected to the vision of my team but struggle to connect to the overall vision of the company at times. I think there's more we can do to bring the entire company together as a whole. It would be cool to do more service projects throughout the year that get us out of the office. This could also be a good way to get to know people in other departments.

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NetDocuments Response
1y
Thank you so much for sharing your experience in such detail. It means a lot to hear that you’ve found stability, growth, and a positive work environment here at NetDocuments. We know how important it is to feel secure in your role, and we’re committed to maintaining that stability while continuing to create opportunities for career advancement. We also appreciate your thoughts on connection to the company’s overall vision. Finding ways to bring teams together and build a stronger sense of unity is something we can always improve on. Your suggestion about service projects is a great idea, and we’ll explore more ways to foster collaboration across departments. Transparency and openness are priorities for us, and we’ll continue working to ensure that employees feel heard and valued. Thank you again for your thoughtful feedback—we’re grateful to have you on the team!
2.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Management was really good until it wasn’t.

Cons

Once management is upset with your Director VP your whole team feels it

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NetDocuments Response
1y
Thank you for sharing your thoughts. We’re sorry to hear that your experience with management took a turn. We strive to create an environment where our leadership team is supportive, transparent, and communicative, and we understand that tensions at the management level can impact the broader team. We value your feedback and will take it into account as we continue to work on fostering a positive and collaborative atmosphere. If you have specific concerns, we encourage you to reach out to HR directly—we’re always open to hearing from our employees and making improvements where needed.
Viewing 34 - 36 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.