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NetDocuments

Engaged Employer

NetDocuments reviews

3.2

53% would recommend to a friend

(55 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

Ratings by category

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Culture & values

3.2

Diversity & inclusion

3.1

Career opportunities

3.0

Senior management

Ratings by demographic groups

Reviews by job title

55 reviews

Reviews about "Culture"

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3.0
Jul 26, 2024

It wasn't fun anymore

Director
Recommend
CEO approval
Business Outlook

Pros

What we built during over a decade that I was there was incredible! It was once a place that valued inputs and a place where everyone made a difference (unfortunately, that is all gone).

Cons

Changes at the CTO position and the subsequent leadership under the CTO has made Engineering and Operations a complete dumpster fire. The technology direction is fine, great even, but the methods of getting there are horrible. - People are commodities and "everyone is replaceable" which has killed morale and nobody is enjoying the work anymore. - Very little investment in what got the company to where it is. I was told "its amazing the company got to where it did under previous leadership" and "you all know you got to the size of company you did by complete accident". - Expectations are constantly undefined and moving targets. I was told I needed to "get used to" never meeting expectations. - The culture that the CTO embodies is that of corporate politics, bureaucracy and "make leadership look good" instead of inclusion, innovation and "make a great product" like it used to be. If you're thinking of joining a position in the CTO organization, think twice. Other departments seem to have better senior leadership, but Engineering and Operations, not so much.

avatar
NetDocuments Response
1y
Thank you for sharing your candid feedback. It's clear you were deeply invested in the company’s growth over the years, and we appreciate your dedication during that time. We're glad to hear that the technology direction is still strong, and sad to hear changes in leadership have led to such a negative shift in morale and work culture within Engineering and Operations. The concerns you’ve raised—regarding how employees are treated, undefined expectations, and a culture focused more on politics than product innovation—are disheartening. A supportive and inclusive environment is essential for both the well-being of employees and the success of the company, and it’s disheartening to hear that this is no longer the case in your experience. We take feedback seriously and will ensure it reaches the appropriate channels for further review. Thank you again for taking the time to share your insights and for your contributions to the company’s success.
1.0
Jul 9, 2024

Don’t work here

Accounting operations manager
Recommend
CEO approval
Business Outlook

Pros

- Free lunch at least once a week - Great Health Insurance and 401K matching

Cons

You will see all over LinkedIn “how amazing the culture is at this company” but really isn’t at all. You will literally work more than needed. You will be blamed for everything that you do even though the executive team is actually pushing these initiatives. If you are hoping they will respect your boundaries in any way shape or form. They will place you in probation so it looks like “ they want to help you” but in reality, they just want someone gullible that they micromanage. Honestly don’t work here you will regret it.

avatar
NetDocuments Response
1y
Thank you for sharing your honest feedback. We'll ensure this feedback is passed along to the appropriate teams, as we are committed to making meaningful changes.
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