Netsmart reviews

3.5

67% would recommend to a friend

(724 total reviews)

Michael Valentine

87% approve of CEO

62% positive business outlook

Netsmart has an employee rating of 3.5 out of 5 stars, based on 724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netsmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

724 reviews
1.0
Nov 4, 2013

Don't Be Fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a pay check. Best if you're fresh out of college and not expecting much. But don't be fooled by the good reviews propaganda on here. It's just management trying to put up a good image with false reviews.

Cons

Oh where to start. Horrible pay with no raises. Management will sand bag you to make them look good. Management will take all the credit for your hard work but hang you out to dry when it's convenient. CEO is rarely there and when he is there he's more concerned with being buddies with the 20 something year old girls and playing beer pong. Management loves to micromanage every detail of ever position because they really play no function what so ever. Marketing is horrible. No one even knows who or what Netsmart is. Just google them and see. Their marketing team should be fired and outsourced. Products are subpar and look like they're out of the 1990's. The "iPad/iPhone apps" work... if you're lucky. More interest is free beer and parting than working hard. More interest in a failure of a "cutting edge" office than working hard. If you loved High School then you'll enjoy working at Netsmart.

3.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Smaller teams with options for networking and spending time with co-workers outside of office hours. - Supportive management as far career building goes and attempts to work with you for PTO scheduling as much as they can when your approval comes before a client engagement. - Good team/team management chemistry.

Cons

- Unilateral decision to enforce four days back in office for "collaboration" in a role where 90% of collaboration is a teams meeting no matter the physical location regardless of team/employee preferences even though you'll hear constant kudos for new sales/projects, high client satisfaction numbers, and positively trending productivity metrics from WFH period. - High utilization rates that can lead to burnout when you hit high traffic periods of project work and travel policies towards utilization that work against you and feel like an additional burden on top of already having to travel. (Same for flex PTO plan - any time taken off just increases the number of weekly hours needed to hit utilization rather removing hours taken as PTO from total) - Pay is under market rate and upper management will use any reason they can to deny raises in review cycles.

1.0
Oct 1, 2018

It used to be a good company to work at in KC....not anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*I laughed when I saw someone say the extra food, but I guess that's a pro. *There's a Netsmart T-shirt made for every occasion, so no need to go out and buy a wardrobe.

Cons

*Leadership. Leadership. Leadership. Those at the top said that it would not be a Mini-Cerner, but that is exactly what it has turned out to be. And not in a good way. *For every bad Glassdoor rating that's out there, leadership turns around and puts a good one in, but there's not much good to this company, so they just make stuff up, like the "fast paced environment that isn't for everybody." *The values and mission is on the walls and business cards, but it is not the case behind those glass doors. Doing less with more is the only motto. *Unless you are a white, male living in KC, career opportunities are very limited. *The turn over in just about every department (with the exception of Marketing) is high. Marketing is the only department worth their salt and I didn't even work in Marketing! *The lies they tell the employees is unreal and very disappointing, hence turn-over. Very shady how they "communicate" things - like the fact that they change the sales comp structure and don't tell them. *Operations has such a tight, strong-hold over every facet of the company and never has anything positive to say.

Viewing 64 - 66 of 724 Reviews

Glassdoor has 766 Netsmart reviews submitted anonymously by Netsmart employees. Read employee reviews and ratings on Glassdoor to decide if Netsmart is right for you.